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  • 5 Steps for Responding to a Social Media Crisis

    … from your audience. The bottom line is that mistakes happen, and sometimes those mistakes will lead to a social media crisis, putting your brand in a vulnerable and difficult position. Some crises are so intense that it seems you may never recover, but countless major national brands have faced social chaos and emerged gracefully. If you find…

    Inside Facebookin Social- 16 readers -
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