Delta Airlines Case Study

  • Power of a Smile: 10 Tips to Smile Virtually – Delta Airlines Case Study

    … of positive brand impressions and experiences, Delta has quickly earned my loyalty and trust. The experience even inspired me to share it with my friends, family, online community and listeners to this podcast. In this episode I also share 10 tips to smile at your customers virtually via the social networks and digital platforms. Though we can’t always…

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