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… is perhaps the most important resource the internet has, and as such it should be treated with respect. Without a users who trust your company to protect their data, and treat it responsibly, the long term viability of any digital and social communication is in jeopardy. With adequate notification and advice, maybe users will have the tools to proactively protect their data in the near future. Readers: What should social companies do to ensure your digital privacy? …
When it comes to bad closed captioning, Marlee Matlin has a lot to say. A tipping point came five years ago when Matlin, who's been deaf since the age of 18 months, sat down with her daughter to watch the "Wizard of Oz" on Netflix. There were no subtitles. Her Tweet started a caption revolution. "Noise is good, because the purpose was good," Matlin says.