Direct Messages

  • When to Ban Social Media Trolls and Prevent Harassment

    … @Wendys, may choose to engage humorously with less vicious trolls. If you plan to be irreverent and commit to this course, be aware that your replies will be retweeted and will become screenshots and shared—widely. While on Facebook Messenger, it’s become a game for trolls to bait brands like kids used to prank call stores and ask if they sell Prince…

    AllFacebookin Social Facebook Twitter- 38 readers -
  • Make the Most of Twitter: How DMs Can Personalize Your Brand

    … Direct messages have a reputation of being spammy. Plenty of bad automated responses circulate around social media, and they’re frequently irrelevant to recipients, often only asking people to check out the sender’s profile. I’ve previously explored why DMs outperform emails. The short version: DMs tend to have higher click-through rates than…

    AllTwitterin Social Twitter How To's- 27 readers -
  • CES 2017: Twitter, CTA, Conversable Team Up on CES Twitter Guide

    … Jan. 6 at 2:15 p.m. PT/5:15 p.m. ET, during which she will discuss how “Twitter is telling its own unique story and how tapping into ‘what’s happening’ pushes the boundaries of conventional storytelling. Twitter head of planning and creative agency development Stacy Minero will speak about new research and best practices for brands looking to create social “love at first sight” during Variety’s Entertainment Summit at CES. CES 2017 will take place in Las Vegas Jan. 5 through 8. Readers: Are you ready for CES 2017? …

    David Cohen/ Inside Facebookin Social Twitter- 36 readers -
  • Twitter Testing Mobile App Design With No Retweet Button

    … tested: retweet, quote tweet, send by direct message and share tweet. That Twitter user is based in Germany, hence the German-language choices. So am I the only one with the new buttons on twitter, or…? pic.twitter.com/hqSIgUxupX — mina (@lasersushi) December 16, 2016 Readers: What are your thoughts on this test by Twitter? Screenshot courtesy of Ingrid Lunden and Jon Russell, TechCrunch. …

    David Cohen/ AllFacebookin Social Twitter- 20 readers -
  • Twitter Offers Election Information to Users Who DM @Gov

    … By David Cohen on Nov. 2, 2016 - 3:30 PM Twitter is doing its part to give voters in the 2016 presidential election as much information as it can. Public policy manager Tom Tarantino announced in a blog post that users who send direct messages to @Gov, the Twitter Government account, will be able to access personalized information including…

    David Cohen/ Inside Facebookin Facebook Twitter- 20 readers -
  • Twitter Adds Quick Replies, Welcome Messages to DMs From Brands

    … Businesses on Twitter can now take advantage of two new features for the social network’s direct messages: quick replies and welcome messages. Product manager Ian Cairns introduced the new features Tuesday in a blog post, saying that they begin rolling out Tuesday. According to Cairns, welcome messages allow businesses to greet users and set…

    David Cohen/ AllTwitterin Twitter- 26 readers -
  • It Pays to Provide Customer Service via Twitter (Report)

    … one entire point hither, 2.66 compared with 3.66. Quick responses are key: When airlines responded to customers’ tweets in less than six minutes, those customers were willing to pay nearly $20 more to fly with that airline on future trips. In the telecommunications industry, customer were willing to pay $17 per month more for phone plans when…

    David Cohen/ AllTwitterin Social Twitter- 20 readers -
  • Twitter Revises Terms of Service, Privacy Policy

    … relevant in certain jurisdictions. In our privacy policy, we’ve added a section with information about our participation in the European Union-U.S. Privacy Shield program. In addition, we’ve made a series of updates to clarify how our various services have evolved over time. In particular, we have clarified what information you provide is public…

    David Cohen/ AllFacebookin Social Twitter- 18 readers -
  • Twitter Debuts New Customer-Support Features for Brands

    … enable these new features starting Thursday via the new customer support settings page on the Twitter Dashboard site, with the first step being to enable direct messages from all users, and Twitter said users will start to see these new features in the Twitter application “as we expand our rollout over the next few weeks.” Product manager Travis Lull…

    David Cohen/ AllFacebookin Social Twitter- 17 readers -
  • Why Have B2B Brands Fallen Behind on Social Media?

    … connections with choice clients, use social media signals like hashtags, keywords, brand mentions and influencer mentions to identify target prospects. Your goal is to offer personalized, resonant content that builds trust. Use Twitter’s direct-message feature to turn public tweeting into friendship. Let’s say, for example, your company provides marketing…

    AllFacebookin Social Facebook Twitter- 46 readers -
  • Twitter Adds Message Button for Websites

    … By David Cohen on Aug. 24, 2016 - 4:00 PM Twitter Wednesday rolled out a button for websites that will allow visitors to send private messages to the individuals or companies behind those sites. The social network announced in a tweet that the new Message button is now available here for use on all websites: Announcing our new Message…

    David Cohen/ AllFacebookin Twitter- 10 readers -
  • 5 Tips for Saving Time in the Social Networking Age

    …. This helps to get what matters done on time without being caught up wasting time in less important tasks. Plan is a handy organizer that integrates with your calendar and lets you set a due date for a task and schedule time and manage everything you have to do and everywhere you have to be. Schedule and sort your tasks: Once you have set the hierarchy…

    AllFacebookin Social Facebook Twitter YouTube- 28 readers -
  • 5 Reasons Why Instagram Will Kill Snapchat

    …, which goes right into their direct messages. Slick. The Zuckerberg factor: Facebook co-founder and CEO Mark Zuckerberg is no dope. Although Facebook has become an advertiser’s dream with its laser-targeted ad network, the cool kids were starting to migrate to Instagram. He knew that once a tech brand loses “cool” there’s no use chasing…

    AllFacebookin Social Facebook Twitter- 33 readers -
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