Direct Messages

  • When to Ban Social Media Trolls and Prevent Harassment

    … How do brands decide when to ban someone from their social media accounts? What are the criteria? There’s a need for brands to have social media guidelines in place to discourage harassment and trolling, and then take action against those in violation of those guidelines. Recently, Twitter banned high-profile users over harassment…

    AllFacebookin Social Facebook Twitter- 38 readers -
  • Make the Most of Twitter: How DMs Can Personalize Your Brand

    … Direct messages have a reputation of being spammy. Plenty of bad automated responses circulate around social media, and they’re frequently irrelevant to recipients, often only asking people to check out the sender’s profile. I’ve previously explored why DMs outperform emails. The short version: DMs tend to have higher click-through rates than…

    AllTwitterin Social Twitter How To's- 27 readers -
  • Twitter Testing Mobile App Design With No Retweet Button

    … Twitter without a retweet button? It’s actually being tested. Twitter confirmed to Ingrid Lunden and Jon Russell of TechCrunch that it is testing a tweak to its flagship mobile application in which the retweet button and reply arrow are replaced with a circular icon that brings up sharing options and a speech bubble. The social network told…

    David Cohen/ AllFacebookin Social Twitter- 20 readers -
  • Twitter Offers Election Information to Users Who DM @Gov

    … By David Cohen on Nov. 2, 2016 - 3:30 PM Twitter is doing its part to give voters in the 2016 presidential election as much information as it can. Public policy manager Tom Tarantino announced in a blog post that users who send direct messages to @Gov, the Twitter Government account, will be able to access personalized information including…

    David Cohen/ Inside Facebookin Facebook Twitter- 20 readers -
  • Twitter Adds Quick Replies, Welcome Messages to DMs From Brands

    … Businesses on Twitter can now take advantage of two new features for the social network’s direct messages: quick replies and welcome messages. Product manager Ian Cairns introduced the new features Tuesday in a blog post, saying that they begin rolling out Tuesday. According to Cairns, welcome messages allow businesses to greet users and set…

    David Cohen/ AllTwitterin Twitter- 26 readers -
  • It Pays to Provide Customer Service via Twitter (Report)

    … post: If you need to discuss a private topic with a person who mentions your business in a tweet, reply with a direct message deep link so you can invite customers into private, one-to-one conversations. Make sure to acknowledge the person appropriately by being personal, friendly and human. Learn and grow: Twitter’s customer feedback tools let…

    David Cohen/ AllTwitterin Social Twitter- 19 readers -
  • Twitter Revises Terms of Service, Privacy Policy

    …, what information is private and how you can control your information. To that end, we’ve added a new section to provide more detail about your non-public communications, like direct messages. We have also explained that you can have multiple accounts on Twitter, and that we receive information when you use our services even if you are logged out…

    David Cohen/ AllFacebookin Social Twitter- 18 readers -
  • Twitter Eases Voter-Registration Process for Users

    … Twitter marked National Voter Registration Day with the introduction of an easy way for its users to kick-start the process. The social network announced in a blog post that users who send direct messages to its Twitter Government @Gov account will receive automated DM responses with their state’s voter-registration deadlines and personalized…

    David Cohen/ AllTwitterin Social Twitter- 16 readers -
  • Twitter Debuts New Customer-Support Features for Brands

    … that are displayed when users search for accounts, @mention them in tweets or communicate with them via direct messages. And businesses can choose to display their hours of availability, so Twitter users know when they are most likely to receive help. The direct message button will also be more prominent on those brands’ profiles. Businesses can…

    David Cohen/ AllFacebookin Social Twitter- 17 readers -
  • Twitter Adds Read Receipts, Typing Indicators, Web Link Previews to DMs

    … applications such as Facebook Messenger and WhatsApp–will be rolled out to iOS and Android users “over the coming days.” Read receipts allow users in group chats to see when their messages have been seen by all the other participants. This feature is enabled on default, but users can turn it off in their settings menu under “send/receive read…

    David Cohen/ AllFacebookin Twitter- 19 readers -
  • Why Have B2B Brands Fallen Behind on Social Media?

    … connections with choice clients, use social media signals like hashtags, keywords, brand mentions and influencer mentions to identify target prospects. Your goal is to offer personalized, resonant content that builds trust. Use Twitter’s direct-message feature to turn public tweeting into friendship. Let’s say, for example, your company provides marketing…

    AllFacebookin Social Facebook Twitter- 46 readers -
  • Twitter Adds Message Button for Websites

    … By David Cohen on Aug. 24, 2016 - 4:00 PM Twitter Wednesday rolled out a button for websites that will allow visitors to send private messages to the individuals or companies behind those sites. The social network announced in a tweet that the new Message button is now available here for use on all websites: Announcing our new Message…

    David Cohen/ AllFacebookin Twitter- 10 readers -
  • 5 Tips for Saving Time in the Social Networking Age

    …. This helps to get what matters done on time without being caught up wasting time in less important tasks. Plan is a handy organizer that integrates with your calendar and lets you set a due date for a task and schedule time and manage everything you have to do and everywhere you have to be. Schedule and sort your tasks: Once you have set the hierarchy…

    AllFacebookin Social Facebook Twitter YouTube- 28 readers -
  • 5 Reasons Why Instagram Will Kill Snapchat

    …, which goes right into their direct messages. Slick. The Zuckerberg factor: Facebook co-founder and CEO Mark Zuckerberg is no dope. Although Facebook has become an advertiser’s dream with its laser-targeted ad network, the cool kids were starting to migrate to Instagram. He knew that once a tech brand loses “cool” there’s no use chasing…

    AllFacebookin Social Facebook Twitter- 33 readers -
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