• Cross channel marketing: three tips from our customer journey report

    … as the omnichannel approach to retail.” An innovative example comes from Hobbs and Doddle, where customers can order clothes online to be delivered to Doddle collection points at major travel hubs. The customer can then try them on in changing rooms at these location points and either wear them on the journey home or return instantly, if not right. For further key takeaways, check out the Future of the Retail Customer Journey report now. …

    Andrew Warren Payne/ Search Engine Watch- 20 readers -
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