Emotional Labor

Emotional labor or emotion work is a requirement of a job that employees display required emotions toward customers or others. Example professions that require emotional labor are: nurses, doctors, waiting staff, and television actors. However, as particular economies move from a manufacturing to a service-based economy, many more workers in a variety of occupational fields are expected to manage their emotions according to employer demands when compared to sixty years ago.
Posts about Emotional Labor
  • Where Your Most Valuable Website Visitors Come From

    … traffic drivers for us: organic, direct, social media, and referral. Organic Let’s kick it off with what’s viewed as the holy grail of all traffic: organic. These are the people finding you in search engines. (Which, unless you’re Bill Gates or Jeeves himself, means Google.) At IMPACT, our organic reach has grown by over 2,000% in the past two…

    John Bonini/ The IMPACT Blogin Social Google Twitter- 23 readers -
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