Engagor

  • Social Intelligence Platform Clarabridge Acquires Engagor

    …. The Engagor acquisition expands these offerings to include sophisticated social listening, publishing, governance and real-time customer experience management. According to Clarabridge CEO Sid Banerjee, acquiring Engagor is in alignment with its vision to be the most comprehensive customer experience management platform on the market. He added…

    Inside Facebookin Social- 14 readers -
  • 5 Tools for Mobile Customer Service

    …, and filling out billing or financing forms. 5. Engagor: Respond quickly with intelligent alerts. Engagor uses a combination of intelligent alerts, filtering, message routing, and workflows to help businesses optimize their customer support. Created primarily for larger brands, Engagor has features that teams can use to track conversations happening…

    Stephanie Miles/ Street Fightin Social- 10 readers -
  • The World of Social Media Monitoring and Analytics

    … The first bit of data on this infographic is pretty fascinating… the growth of the analytics tool market. In my opinion, it points to a couple issues. First is that we’re all still seeking better tools to report and monitor on our marketing strategies and second is that we’re willing to apply a larger percentage of our marketing budget to ensure…

    Douglas Karr/ Marketing Technology Blogin Social- 30 readers -
  • WORLD CUP: Kia Motors Overtakes Nike as Top Sponsor on Facebook, Twitter

    …, Spanish, Arabic, Portuguese, Italian and Japanese. Globally, 83 percent of mentions came from males and 17 percent from females, but in the U.S., 60 percent came from males and 41 percent from females. Kia Motors, 1.3 million Nike, 652,000 Emirates, 573,000 Adidas, 419,000 Coca-Cola, 441,000 Volkswagen, 334,000 Hyundai, 143,000 Sony, 111,000 Budweiser, 86,000 MillerCoors, 57,000 Pepsi, 52,000 Visa, 40,000 Continental, 23,000 Readers: Did any of Engagor's findings surprise you? …

    David Cohen/ AllFacebookin Social- 11 readers -
  • WORLD CUP: Nike Tops Other Sponsors In Mentions On Facebook, Twitter

    … sentiment, at 58 percent of mentions, while the highest volume of negative mentions, 16 percent, went to Volkswagen. The top languages were English, Arabic, Spanish, Italian, and Japanese. The gender split was male 72 percent, female 28 percent globally, narrowing to 60 percent and 40 percent, respectively, in the U.S. Readers: Did any of Engagor's findings surprise you? …

    David Cohen/ AllFacebookin Social- 2 readers -
  • New Look For Analytics Platform Engagor

    … Social marketing and analytics platform Engagor unveiled a redesign last week, offering its clients deeper insights and a streamlined user interface. Gender and age demographics: Users can refine age and gender insights by social channel. Best time to post: Users can pinpoint exact timing for optimal engagement, using visual charts…

    David Cohen/ AllFacebook- 6 readers -
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