Engagor

  • Social Intelligence Platform Clarabridge Acquires Engagor

    … Clarabridge, provider of customer experience management software, recently acquired the real-time social engagement platform Engagor. Together, the goal is for Clarabridge offer an end-to-end solution for customer service and customer relationship management. Clarabridge already analyzes, collected and implemented customer feedback…

    Inside Facebookin Social- 15 readers -
  • NBA Playoffs: Warriors Surging on Facebook, Twitter

    With the National Basketball Association playoffs entering the conference finals stage Tuesday night, social-media-monitoring and analytics platform Engagor analyzed the eight teams that battled in the conference semifinals to see who scored on Facebook and Twitter. Engagor found that: There were 2.

    David Cohen/ Inside Facebook- 15 readers -
  • 5 Tools for Mobile Customer Service

    …, and filling out billing or financing forms. 5. Engagor: Respond quickly with intelligent alerts. Engagor uses a combination of intelligent alerts, filtering, message routing, and workflows to help businesses optimize their customer support. Created primarily for larger brands, Engagor has features that teams can use to track conversations happening…

    Stephanie Miles/ Street Fightin Social- 11 readers -
  • The World of Social Media Monitoring and Analytics

    …. This infographic from Demand Metric was designed to provide organizations with information about the world of social media monitoring and analytics. This infographic isn’t new, but it still shares some great tools that I’ve not discovered yet. I’m always amazed at how many platforms I’m still unaware of our there! Komfo – shows your viral…

    Douglas Karr/ Marketing Technology Blogin Social- 35 readers -
  • WORLD CUP: Nike Tops Other Sponsors In Mentions On Facebook, Twitter

    … Just do it? Nike has when it comes to mentions of 2014 FIFA World Cup Brazil sponsors on Facebook and Twitter since the start of the tournament June 12, according to data from social marketing and analytics platform Engagor. Engagor said there have been a total of 1.4 million mentions of World Cup sponsors on Facebook and Twitter since June 12…

    David Cohen/ AllFacebookin Social- 2 readers -
  • New Look For Analytics Platform Engagor

    … Social marketing and analytics platform Engagor unveiled a redesign last week, offering its clients deeper insights and a streamlined user interface. Gender and age demographics: Users can refine age and gender insights by social channel. Best time to post: Users can pinpoint exact timing for optimal engagement, using visual charts…

    David Cohen/ AllFacebook- 7 readers -
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