Engagor

  • Social Intelligence Platform Clarabridge Acquires Engagor

    … Clarabridge, provider of customer experience management software, recently acquired the real-time social engagement platform Engagor. Together, the goal is for Clarabridge offer an end-to-end solution for customer service and customer relationship management. Clarabridge already analyzes, collected and implemented customer feedback…

    Inside Facebookin Social- 14 readers -
  • 5 Tools for Mobile Customer Service

    …, and filling out billing or financing forms. 5. Engagor: Respond quickly with intelligent alerts. Engagor uses a combination of intelligent alerts, filtering, message routing, and workflows to help businesses optimize their customer support. Created primarily for larger brands, Engagor has features that teams can use to track conversations happening…

    Stephanie Miles/ Street Fightin Social- 10 readers -
  • WORLD CUP: Nike Tops Other Sponsors In Mentions On Facebook, Twitter

    … Just do it? Nike has when it comes to mentions of 2014 FIFA World Cup Brazil sponsors on Facebook and Twitter since the start of the tournament June 12, according to data from social marketing and analytics platform Engagor. Engagor said there have been a total of 1.4 million mentions of World Cup sponsors on Facebook and Twitter since June 12…

    David Cohen/ AllFacebookin Social- 2 readers -
  • New Look For Analytics Platform Engagor

    … Social marketing and analytics platform Engagor unveiled a redesign last week, offering its clients deeper insights and a streamlined user interface. Gender and age demographics: Users can refine age and gender insights by social channel. Best time to post: Users can pinpoint exact timing for optimal engagement, using visual charts…

    David Cohen/ AllFacebook- 6 readers -
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