Engagor

  • Social Intelligence Platform Clarabridge Acquires Engagor

    … Clarabridge, provider of customer experience management software, recently acquired the real-time social engagement platform Engagor. Together, the goal is for Clarabridge offer an end-to-end solution for customer service and customer relationship management. Clarabridge already analyzes, collected and implemented customer feedback…

    Inside Facebookin Social- 15 readers -
  • 5 Tools for Mobile Customer Service

    … supports iBeacons. Small businesses can use the platform for free with a 30-day trial. 2. Pointro: Respond to feedback before complaints become crises. Stores, malls, restaurants, hotels, and other local businesses can use Pointro to more efficiently manage their customers. Using the mobile platform, businesses can interact with customers…

    Stephanie Miles/ Street Fightin Social- 11 readers -
  • The World of Social Media Monitoring and Analytics

    … amplification or reach of your posts. Tweriod – Analyze your followers’ activity to find the most active times of the day to share. Piqora – track your image-based campaigns from Pinterest, Tumblr and Instagram. Curalate – advanced image analytics and recognition algorithms for campaign measurement. Iconosquare (formerly Statigr.am) – key metrics about…

    Douglas Karr/ Marketing Technology Blogin Social- 35 readers -
  • WORLD CUP: Kia Motors Overtakes Nike as Top Sponsor on Facebook, Twitter

    …, Spanish, Arabic, Portuguese, Italian and Japanese. Globally, 83 percent of mentions came from males and 17 percent from females, but in the U.S., 60 percent came from males and 41 percent from females. Kia Motors, 1.3 million Nike, 652,000 Emirates, 573,000 Adidas, 419,000 Coca-Cola, 441,000 Volkswagen, 334,000 Hyundai, 143,000 Sony, 111,000 Budweiser, 86,000 MillerCoors, 57,000 Pepsi, 52,000 Visa, 40,000 Continental, 23,000 Readers: Did any of Engagor's findings surprise you? …

    David Cohen/ AllFacebookin Social- 14 readers -
  • WORLD CUP: Nike Tops Other Sponsors In Mentions On Facebook, Twitter

    … sentiment, at 58 percent of mentions, while the highest volume of negative mentions, 16 percent, went to Volkswagen. The top languages were English, Arabic, Spanish, Italian, and Japanese. The gender split was male 72 percent, female 28 percent globally, narrowing to 60 percent and 40 percent, respectively, in the U.S. Readers: Did any of Engagor's findings surprise you? …

    David Cohen/ AllFacebookin Social- 2 readers -
  • New Look For Analytics Platform Engagor

    … Social marketing and analytics platform Engagor unveiled a redesign last week, offering its clients deeper insights and a streamlined user interface. Gender and age demographics: Users can refine age and gender insights by social channel. Best time to post: Users can pinpoint exact timing for optimal engagement, using visual charts…

    David Cohen/ AllFacebook- 7 readers -
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