Facebook Marketing

    • Social Media Customer Service

      You may have recently read my customer experience with Waze on Twitter when I reported a bug. I was less than impressed with the response. Well, I’m not the only one as more and more customers are turning to social media and expecting a resolution to their customer care issues. Some of my customers were none too happy when I told them how critical customer response was on soci ...

      Douglas Karr/ Marketing Technology Blog- 20 readers -
  • Humans Really Have to Get Better at Social Media

    … and compassionate to one another, forgiving each other, just as in Christ God forgave you. Ephesians 4:31-32 If we’re going to keep going down this road, we’re going to have to become better human beings. We’re going to have to seek forgiveness of one another as quickly as we seek to destroy one another. People aren’t binary, and we shouldn’t…

    Douglas Karr/ Marketing Technology Blog- 8 readers -
  • The ‘New’ Facebook News Feed is a Myth. Here’s What’s Really Happening.

    … I wrote a blog a few months back about digital intimacy and how personal our digital space has become. Nowhere is that more relevant and noticeable than on Facebook. News leaks of a potential new News Feed and consumers and professional users panic. Nine articles. That’s how many I read about this new News Feed. Each said something…

    The IMPACT Blog- 10 readers -
  • Social’s Media’s Road to Longevity under GDPR

    … channels as only 14% of consumers are confident that Snapchat will still exist in a decade. Yet in contrast, email emerged as the platform people think will stand the test of time. The findings of Mailjet’s research suggests that newer platforms are now being perceived as short-lived trends, rather long-term modes of communication, even despite Snap…

    Marketing Technology Blog- 17 readers -
  • The Huge Statistics of Sports on Social Media

    … If there’s one thing we could learn from the current online firestorm with the NFL, the media, and sports fans, it’s the impact of social media on the sports industry. Nielsen reports that through the first six weeks of the NFL season, viewership of games is down 7.5% year over year. I have little doubt that this is largely due to the reactions…

    Douglas Karr/ Marketing Technology Blogin Social- 19 readers -
  • Is it OK to use my private conversation in a Facebook Live broadcast?

    … consultant. The Marketing Companion podcast is among the top business podcasts in the world. Contact Mark to have him speak to your company event or conference soon. Illustration courtesy Unsplash.com The post Is it OK to use my private conversation in a Facebook Live broadcast? appeared first on Schaefer Marketing Solutions: We Help Businesses {grow}. …

    {grow}in Social- 9 readers -
  • “Customer First” Must be the Mantra

    … for the benefit of your customers the following elements should be core considerations. Competitor Analysis Knowing what your competitors are doing is central to finding the rights and wrongs within your industry. You can deposition your competitors by simply following their successes and failures closely and tapping into the likes and dislikes…

    Marketing Technology Blog- 13 readers -
  • Short Facebook Videos: An Experiment

    … If you’ve been following my Facebook page or content lately, you know that I’ve been experimenting with something very different for me: Short Facebook videos. Let’s take a closer look at what I’ve been doing, why, and my developing strategy using short Facebook videos. Background: I Hate Videos Let’s be clear: I get it. Video is powerful. I…

    Jon Loomer/ Jon Loomer Digitalin Social- 12 readers -
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