Firefly Rewards

  • How to Keep Customers Loyal in 2017

    … by competitors.” (Walter Dubowec, Firefly Rewards) 4. Consider getting out of custom apps. “I expect to see restaurant merchants move away from custom apps as they take notice of the low star consumer ratings that the vast majority of these apps receive. Not every brand can pull off a custom app—it takes deep pockets to do it right and a rabid customer-base…

    Stephanie Miles/ Street Fightin Social How To's- 23 readers -
  • What Local Consumers Really Want From a Loyalty Program

    … to understand what they can give to consumers to increase visit frequency, drive greater spend and ultimately increase long-term loyalty.” (Jake Kiser, Belly) 4. Discounts on future purchases “Price-sensitive consumers really appreciate saving money and want discounts on future purchases or credit toward the service. They also love free…

    Stephanie Miles/ Street Fight- 14 readers -
  • 7 Ways Local Merchants Can Foster Customer Loyalty

    … for higher quality work or products. But fostering the type of loyalty that runs so deep that customers are willing to pay more for a product isn’t easy. That’s where hyperlocal marketing strategies come into play. “Many merchants have hesitated to make changes to the way they’re currently marketing—or really, not marketing—because they’re scared…

    Stephanie Miles/ Street Fight- 14 readers -
  • 6 Ways Local Merchants Can Use Rewards to Bring in Holiday Shoppers

    … Dubowec, Firefly Rewards) 3. Create holiday packages or bundles. “We know — and our merchants know — that the holidays are the biggest shopping time of the year, [and] package rewards tend to work well. For example, we have a few tanning salons that are bundling their services for a flat rate. For what normally would cost $60, they are offering…

    Stephanie Miles/ Street Fight- 13 readers -
  • 8 Ways to Collect More Customer Email Addresses

    …, the business can ask this simple question to which no one says no: ‘May I enroll you in our free rewards program?’ That’s a question that’s met with a lot less resistance than, ‘Can I have your name and email address so you can be added to our email list?’” (Walter Dubowec, Firefly Rewards) 3. Require emails for purchase receipts. “iPad and iPhone…

    Stephanie Miles/ Street Fightin EMail- 14 readers -