Flok

  • 7 Retention Marketing Platforms for SMBs

    … by selling more to existing customers, versus going out and finding new ones. Here are eight examples digital platforms, each taking a unique approach to customer retention. Although this list is by no means exhaustive, it does offer a look at the variety of options available to merchants interested in new ways to engage lapsed customers. 1. Spendgo…

    Stephanie Miles/ Street Fight- 20 readers -
  • flok Launches Chatbots to Bolster Customer Engagement for Local Businesses

    … flok Launches Chatbots to Bolster Customer Engagement for Local Businesses July 26, 2016 by Joseph Zappa Leave a Comment Filed Under: News Launched just a couple months ago, customer engagement program flok has announced that its chatbot technology is now being leveraged by thousands of local businesses. flok’s main products center around…

    Street Fight- 19 readers -
  • 6 Tools SMBs Can Use to Identify Dissatisfied Customers

    … to learn more about their customers’ preferences and opinions. ListenPort also gives businesses a way to generate reports based on the data they collect and monitor reviews posted on social media. ListenPort offers a Basic plan for free. 2. flok: Send and receive chat messages with customers Although flok is primarily a customer loyalty…

    Stephanie Miles/ Street Fight- 15 readers -