Get Satisfaction

Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. The idea for the service originated from Valleyschwag as a side project. When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically.
Posts about Get Satisfaction
  • Stripe Payment Processing Added to FbStart Benefits

    … for eligibility for free products and services (up to $30,000 at the time). Initial partners in the program were Adobe, Appurify, Asana, BlueJeans, Desk.com, MailChimp, Proto.io, Quip, SurveyMonkey, UserTesting and Workable In mid-May, registration was opened to all developers, and Transifex and Hootsuite were added as FbStart partners. Three more partners were added in July: Braintree, Appmethod and Get Satisfaction. And Facebook launched its 10-city FbStart tour in New York Oct. 2. Developers: Have you looked into FbStart? …

    David Cohen/ AllFacebook- 11 readers -
  • Three New FbStart Partners: Braintree, Appmethod, Get Satisfaction

    … other companies — Adobe, Appurify, Asana, BlueJeans, Desk.com, MailChimp, Proto.io, Quip, SurveyMonkey, UserTesting, and Workable — to help startups take off. Transifex and HootSuite were added to the list in May. Today, we're announcing that Braintree, Appmethod, and Get Satisfaction are joining FbStart, totaling 17 companies that now offer free…

    David Cohen/ AllFacebook- 15 readers -