Guest Loyalty

  • Why You Should Use Holiday eCards to Market Your Business

    … to customers, make the eco-friendly switch to virtual. If your business does not send any cards during the holiday season, you’re missing out on a marketing opportunity. So why exactly should a business owner invest in sending holiday e-cards? Great question! It’s simple, in the clutter of emails customers receive about deals, specials…

    E-Marketing Associatesin Social EMail- 13 readers -
  • 3 Benefits of User Generated Content

    … online content about them. If you find yourself in such a situation, we have an article that provides you with 5 Tips That Can Encourage User Generated Content. Integrating UGC will not only provide you with media you can share on your own sites (with expressed permission by the poster), but also provide your online image with a sense of authenticity. The post 3 Benefits of User Generated Content appeared first on E-Marketing Associates - Online Marketing Products for Independent Hotels. …

    E-Marketing Associatesin Social Content- 17 readers -
  • How to Improve Customer Reviews

    … of the first places that most customers look when they are making their hotel booking decision are travel review sites. Some of the most popular are Yelp, TripAdvisor, and many of the OTA’s websites (Go ahead, check out your reviews) The reason that many people like to check these out is because they can pry open the door into the hotel…

    E-Marketing Associatesin How To's- 13 readers -
  • Tips to Help Improve Your Hotel’s Results for Social Media

    … important to offer quality customer service to the audience through social media by responding with the correct answer in a timely manner. There should be a social media team created dedicated to handling any questions and comments that guests may send through the social media platforms. For example, if a hotel guest tweets to your hotel’s Twitter about…

    E-Marketing Associatesin Social- 22 readers -
  • How to Build Your Hotel on Social Media

    … As the hospitality industry continues to grow, keeping and attracting guests to stay at your property goes beyond having the lowest rates amongst your competitors. Differentiating yourself from your competitors and creating a brand for your hotel becomes important. You want to establish a solid brand for your hotel so people can easily identify…

    E-Marketing Associatesin Social Content- 6 readers -
  • How to Start Using Instagram for your Hotel

    … if your hotel is not on Instagram yet, it’s time to get started today! When it comes to the hospitality industry, being aesthetically pleasing is important in attracting potential guests to stay at your hotel. Most hotels already have nice photos showcasing their hotel, so it’s time to get those photos onto Instagram as well. Instagram provides…

    E-Marketing Associatesin Social How To's- 11 readers -
  • How Hotels Can Improve Their Customer Service

    … already know, here are a few ways to improve on that customer service to keep customers happy and satisfied. Imagine if your guest is not enjoying their stay at your hotel because they don’t have hot water in their room. If they approach you regarding this problem and you don’t do anything to help them, they may decide to share this experience…

    E-Marketing Associatesin Social How To's- 12 readers -
  • Reasons for Hoteliers to Start Using Pinterest

    … find your guests generally like. This will provide your audience more knowledge about the local area around the hotel and what sort of attractions they can expect to see. Interests could include sports, music and festivals to show just exactly what is offered near the hotel. Most hotels already have established accounts on other social media…

    E-Marketing Associatesin Social- 13 readers -
  • Marketing Your Hotel Now

    … Trends in marketing are constantly changing because there will always be new trends to replace old ones. For all hoteliers, it is important to keep in check with these trends and focus on what currently matters in order to be able to market their hotels effectively. While there are many new trends to watch out for, here are a few that every…

    E-Marketing Associatesin Social Content Google- 17 readers -
  • A Few Qualities that Every Hotel Website Should Have

    …. Though mobile websites usually do not contain all the content heavy information that full websites do, it should still contain the necessary information that guests need to make an informed decision. Guides for Tourists and Newcomers It is not uncommon for travelers to need a little direction when it comes to local attractions and things to do…

    E-Marketing Associatesin Social- 12 readers -
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