Guest Loyalty

    • Why You Should Use Holiday eCards to Market Your Business

      Sending and receiving holiday cards has been an American tradition for decades, and in the digital age, it was taken an exciting turn. Not only can businesses share holiday e-cards with their hundreds, and even thousand of customers, but the cards can also be customized, animated, and include audio! If your business already sends physical cards to customers, make the eco-friend ...

      E-Marketing Associatesin Social EMail- 10 readers -
  • 3 Benefits of User Generated Content

    … is referred to as User Generated Content (UGC), and has the capability of aiding marketing teams in a number of ways. Builds Trust Potential customers tend to shy away from blatant advertising, knowing that the advertisements are designed to show the best possible outcome of a product or service. However, customers want to know what to really expect…

    E-Marketing Associatesin Social Content- 17 readers -
  • How to Improve Customer Reviews

    … Aren’t You in the Hospitality Industry? Do you remember why you first got into the hotel business? This is one question that I think gets thrown by the wayside over time. Would you believe it if I told you that adding a little bit more hospitality, could increase your bottom line? Simply improving your customer service could go a long way. One…

    E-Marketing Associatesin How To's- 11 readers -
  • Tips to Help Improve Your Hotel’s Results for Social Media

    Every hotelier should have a well-crafted social media strategy when it comes to marketing their property through social media. However there comes to a point where the same methods become stale and the audience becomes less engaged than before. When this happens, it’s time to change up your social media strategy and add some flair into it to maintain consistent results.

    E-Marketing Associates- 22 readers -
  • How to Achieve Facebook’s ‘Very Responsive’ Badge

    If you manage a Facebook page for your hotel or any other business for that matter, then you most likely have noticed your profile has an area for a ‘Very Responsive’ Badge at the top left, right below your profile photo. This badge will be turned on and shown on your Facebook page if you qualify. So how do you turn on Facebook’s Very Responsive Badge? The answer is simple: mak ...

    Arielle Sanchez/ E-Marketing Associates- 14 readers -
  • How to Build Your Hotel on Social Media

    As the hospitality industry continues to grow, keeping and attracting guests to stay at your property goes beyond having the lowest rates amongst your competitors. Differentiating yourself from your competitors and creating a brand for your hotel becomes important. You want to establish a solid brand for your hotel so people can easily identify your hotel.

    E-Marketing Associates- 6 readers -
  • How to Start Using Instagram for your Hotel

    … if your hotel is not on Instagram yet, it’s time to get started today! When it comes to the hospitality industry, being aesthetically pleasing is important in attracting potential guests to stay at your hotel. Most hotels already have nice photos showcasing their hotel, so it’s time to get those photos onto Instagram as well. Instagram provides…

    E-Marketing Associatesin Social How To's- 9 readers -
  • How Hotels Can Improve Their Customer Service

    … already know, here are a few ways to improve on that customer service to keep customers happy and satisfied. Imagine if your guest is not enjoying their stay at your hotel because they don’t have hot water in their room. If they approach you regarding this problem and you don’t do anything to help them, they may decide to share this experience…

    E-Marketing Associatesin Social How To's- 12 readers -
  • Reasons for Hoteliers to Start Using Pinterest

    … you to share information visually about your hotel and various interests. If you are not on Pinterest yet, it is time to make an account and start sharing that visual content to your audience! The post Reasons for Hoteliers to Start Using Pinterest appeared first on E-Marketing Associates - Online Marketing Products for Independent Hotels. …

    E-Marketing Associatesin Social- 13 readers -
  • Marketing Your Hotel Now

    … Trends in marketing are constantly changing because there will always be new trends to replace old ones. For all hoteliers, it is important to keep in check with these trends and focus on what currently matters in order to be able to market their hotels effectively. While there are many new trends to watch out for, here are a few that every…

    E-Marketing Associatesin Social Content Google- 15 readers -
  • A Few Qualities that Every Hotel Website Should Have

    … It is important to every hotelier that their customers have a good experience during their stay. However, it is also important to provide a great experience for them before they even step foot onto the property. A pleasant stay actually begins with the online experience that they have with the hotel. Here are a few qualities that every hotel…

    E-Marketing Associatesin Social- 11 readers -
  • Why Millennial Travelers are Important

    For the past few years the millennial consumer has been closely examined. The Millennials are the most connected, trendy, and largest generation. Because a lot of the members of this generation are still young and inexperienced, they are sometimes overlooked by hoteliers. But due to advancements in technology and their social network culture, many hotels are changing their mark ...

    E-Marketing Associates- 11 readers -
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