Guest Loyalty

  • Why You Should Use Holiday eCards to Market Your Business

    … Sending and receiving holiday cards has been an American tradition for decades, and in the digital age, it was taken an exciting turn. Not only can businesses share holiday e-cards with their hundreds, and even thousand of customers, but the cards can also be customized, animated, and include audio! If your business already sends physical cards…

    E-Marketing Associatesin Social EMail- 11 readers -
  • 3 Benefits of User Generated Content

    … It has been said that word-of-mouth is the most powerful marketing tool, and with this ability to share thoughts with millions across the globe in a fraction of a second, it could not be more true. Customers have this inherent urge to share their product and service experiences online via reviews, blogs, or social media posts. Such content…

    E-Marketing Associatesin Social Content- 17 readers -
  • How to Improve Customer Reviews

    … that they are considering staying at. The sentiment from many guests is that hotels paint the picture that they would like customers to see. Through the review sites they can see any systemic issues that the hotel might actually have. Think about it this way. If you hate inattentiveness, and you see on Yelp that Hotel X is notorious for having staff…

    E-Marketing Associatesin How To's- 12 readers -
  • Tips to Help Improve Your Hotel’s Results for Social Media

    … into it to maintain consistent results. Here are some simple but effective ways to help keep your audience engaged to the content that you release so that you can continue to see greater results from your social media efforts. User-generated content When it comes to booking a room for a hotel, the potential guest always wants to see what people who have…

    E-Marketing Associatesin Social- 22 readers -
  • How to Build Your Hotel on Social Media

    … your hotel. Here a few tips to help you jumpstart your hotel brand on social media. First off, social media has a lot of channels to choose from so it would be best to choose the ones that would help you showcase your hotel the best. Is your hotel located in the middle of a lot of scenic locations worth taking pictures of? What type of guests does…

    E-Marketing Associatesin Social Content- 6 readers -
  • How to Start Using Instagram for your Hotel

    … if your hotel is not on Instagram yet, it’s time to get started today! When it comes to the hospitality industry, being aesthetically pleasing is important in attracting potential guests to stay at your hotel. Most hotels already have nice photos showcasing their hotel, so it’s time to get those photos onto Instagram as well. Instagram provides…

    E-Marketing Associatesin Social How To's- 11 readers -
  • How Hotels Can Improve Their Customer Service

    … already know, here are a few ways to improve on that customer service to keep customers happy and satisfied. Imagine if your guest is not enjoying their stay at your hotel because they don’t have hot water in their room. If they approach you regarding this problem and you don’t do anything to help them, they may decide to share this experience…

    E-Marketing Associatesin Social How To's- 12 readers -
  • Reasons for Hoteliers to Start Using Pinterest

    … find your guests generally like. This will provide your audience more knowledge about the local area around the hotel and what sort of attractions they can expect to see. Interests could include sports, music and festivals to show just exactly what is offered near the hotel. Most hotels already have established accounts on other social media…

    E-Marketing Associatesin Social- 13 readers -
  • Marketing Your Hotel Now

    … Trends in marketing are constantly changing because there will always be new trends to replace old ones. For all hoteliers, it is important to keep in check with these trends and focus on what currently matters in order to be able to market their hotels effectively. While there are many new trends to watch out for, here are a few that every…

    E-Marketing Associatesin Social Content Google- 16 readers -
  • A Few Qualities that Every Hotel Website Should Have

    …. Though mobile websites usually do not contain all the content heavy information that full websites do, it should still contain the necessary information that guests need to make an informed decision. Guides for Tourists and Newcomers It is not uncommon for travelers to need a little direction when it comes to local attractions and things to do…

    E-Marketing Associatesin Social- 12 readers -
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