• 6 Platforms Merchants Can Use to Capture After-Hours Leads

    … decrease support response times by keeping email, telephone, chat, and web requests organized. HappyFox offers voice, social media, and chat integration, as well. Plans start at $29 per staff, per month. 3. ReachEdge: Respond quickly to leads, day and night ReachEdge is a marketing automation, analytics, and lead management platform from the online…

    Stephanie Miles/ Street Fight- 18 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …]7 for specific pricing information. 3. Loop: Real-time guest engagement and reporting Designed for the restaurant, retail, hospitality, and event industries, Loop is a “mobile dialogue and insight” solution that relies heavily on text engagement. Customers can make service requests, queries, and complaints through the web, email, text, mobile…

    Stephanie Miles/ Street Fightin Social- 18 readers -
Get the top posts daily into your mailbox!