• 6 Platforms Merchants Can Use to Capture After-Hours Leads

    …. Infusionsoft: Trigger personalized communications with customers Infusionsoft is a CRM, sales, and marketing platform designed for small businesses. The company’s marketing automation tools are ideal for merchants looking for more streamlined ways to engage with their customers. In addition to helping merchants capture more leads through automation…

    Stephanie Miles/ Street Fight- 16 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 17 readers -
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