• 6 Platforms Merchants Can Use to Capture After-Hours Leads

    … are six examples of platform that local merchants can use to decrease lead response times and increase conversion rates outside of traditional business hours. 1. vCita: Customer engagement for small businesses Merchants that want to drive more action outside of regular business hours can use vCita to improve the service they offer to new…

    Stephanie Miles/ Street Fight- 18 readers -
  • 7 Automated Customer Service Solutions for Merchants

    … away from the hundreds of other tasks they juggle on a daily basis. Here are seven examples of platforms that businesses can use to stay on top of their customer service issues. 1. HappyFox: Help desk software for small businesses HappyFox offers help desk software designed for small businesses. The platform automates common business processes…

    Stephanie Miles/ Street Fightin Social- 18 readers -
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