Happyfox

  • 6 Platforms Merchants Can Use to Capture After-Hours Leads

    … Standard business hours no longer apply for consumers who’ve grown accustomed to shopping online. More and more consumers expect the small businesses in their own communities to be open when they’re ready to book appointments or ask questions, regardless of the time of day. According to a survey by ReachLocal, 23% of local business leads now…

    Stephanie Miles/ Street Fight- 14 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …]7 for specific pricing information. 3. Loop: Real-time guest engagement and reporting Designed for the restaurant, retail, hospitality, and event industries, Loop is a “mobile dialogue and insight” solution that relies heavily on text engagement. Customers can make service requests, queries, and complaints through the web, email, text, mobile…

    Stephanie Miles/ Street Fightin Social- 14 readers -