• 6 Platforms Merchants Can Use to Capture After-Hours Leads

    … appointments, and past invoices on their own, at any time they want, without having to call or email the business directly for support. Merchants can contact vCita for specific pricing information. 2. HappyFox: Giving customers a self-service customer support option Merchants that find themselves answering the same questions from customers again…

    Stephanie Miles/ Street Fight- 18 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 19 readers -
Get the top posts daily into your mailbox!