How-To Videos

    • The Benefits of Creating Software Training Videos for Customers

      Since the internet is global, and the number of mobile devices is rising into the billions, there’s a huge potential market for your software product. Even if you’ve targeted the right user demographic, the biggest barrier in generating sales is that users just aren’t familiar with the new release.

      Relevance- 12 readers -
  • The Benefits of Creating Software Training Videos for Customers

    … You Should Provide Software Training Videos? Increased Profits Making an orientation process a part of your marketing, and providing training as part of your product support, improves the customer experience and their satisfaction with the product. The ability to use it more quickly and more effectively increases its value to them. Both of these…

    Relevance- 15 readers -
  • 6 Key Performance Metrics for Customer Satisfaction

    … Years ago, I worked for a company that tracked their call volume in customer service. If their call volume increased and the time per call was reduced, they’d celebrate their success. The problem was that they weren’t successful at all. The customer service representatives simply rushed every call to keep management off their backs. The result…

    Douglas Karr/ Marketing Technology Blog- 18 readers -
  • Darby Smart Launches Darby Video App for How-To Videos

    …, they can receive notifications when these creators upload new videos. In a statement, Nicole Shariat Farb, CEO of Darby Smart, commented: No one is bridging live chat to video in this way. It’s been incredibly exciting to build the intersection of the two and to give people a true mobile video community that connects and engages them in real-time…

    Inside Facebook- 15 readers -
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