Industry Stats

  • Customer Retention Stats, Studies & Best Practices For 2016

    …, we’re going to look at customer retention stats, a study and best practices for 2016. Customer Retention Stats To drive home the importance of customer retention, here’s a list of stats: It costs 500% more to acquire a new customer than it does to keep a current one. ~Destination CRM It costs 16x more to bring a new customer up to the same…

    Jon Correll/ conversionvoodoo.comin EMail- 21 readers -
  • Essential eCommerce Industry Stats For Page Speed

    … Affects eCommerce Conversion Rates According to Radware, a one second delay in page time equals a 7% loss in conversions, 11% fewer page views and a 16% decrease in customer satisfaction. Webperformance Today found that for every one second of improvement, experienced a 2% jump in conversions. Consider Auto Anything, an eCommerce store…

    Jon Correll/ 16 readers -
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