Jan Rezab

  • Will Facebook Messenger Chat Bots Replace Humans?

    … are more like the first step of a customer interaction, allowing them to take care of low-level inquiries, and then provide information to a human to complete the process. As the tech gets more mature, the bots will become more responsive, Socialbakers founder Jan Rezab said in his keynote address, adding: We’re going to see a lot more intelligent…

    Justin Lafferty/ AllTwitterin Social Facebook- 36 readers -
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