Jitbit

  • What is Brand Advocacy? How Do You Cultivate It?

    …% of all purchase decisions, Word-of-Mouth is the leading influence Tweet This! Advocacy drives $6 trillion of annual consumer spending Tweet This! What is Brand Advocacy? In marketing, a brand advocate is a person, employee, influencer, or customer who speaks favorably of a brand or product, resulting in positive word-of-mouth (WOM) messages about…

    Douglas Karr/ Marketing Technology Blogin How To's- 28 readers -
  • Poor Customer Service is Hurting Your Marketing ROI

    … will not purchase from a company with negative reviews Tweet This!. To improve your customer service overally, JitBit recommends that companies improve the interaction between service employees and customers, provide better training to avoid incompetent staff, and provide a consistent experience across all customer service channels – that includes…

    Douglas Karr/ Marketing Technology Blog- 20 readers -
Get the top posts daily into your mailbox!