Judy Smith

Judy A. Smith (born October 27, 1958) is an American author, television producer, and crisis manager. She is known as the founder, president, and CEO of the crisis management firm, Smith & Company. Her work in crisis management is the inspiration for the ABC television series Scandal.
Posts about Judy Smith
  • 10 Ways to Improve Your Crisis Communications

    … and/or business.” It’s easily articulated but is one of the most challenging aspects of the PR profession. By their nature crises are somewhat improvisational, but thorough crisis communication planning can mitigate some of the difficulties of reacting to a crisis. What I want to do in this piece is to offer some best practice pre-crisis tips from PR experts…

    Jim Dougherty/ Vocus Blogin Social Facebook Twitter- 20 readers -
  • Managing Reputation When Everything Leaks

    … fans many Americans do not view him favorably. Perhaps that impact is being felt, as his most recent cover story on Wired! showed a more conciliatory “anti-hero.” More than anything, I expect gaffes to become increasingly common. That in turn desensitizes their impact on people and companies alike, particularly if companies handle them in a timely, ethical manner. What do you think about our everything leaks digital reality? Image: Frederik Linge, Darla, Ken Lund, Mike Mozart (Creative Commons) …

    Geoff Livingston/ Vocus Blogin Social Facebook- 18 readers -
  • Demand Success in a Post: Highlights from Day 2 of #Demand14

    … Smith Every organization needs to think about how to handle crises proactively because sooner or later, one will appear. Judy Smith, world-renowned crisis communicator and inspiration for the hit TV show, “Scandal”, closed Demand Success 2014 with expert advice on PR and crisis communications. During her session, Judy discussed best practices based…

    Brian Conlin/ Vocus Blogin Social- 21 readers -
  • 14 Reasons Why You Can’t Miss Demand Success 2014

    …! If you aren’t sure you should attend Demand Success, these 14 reasons should convince you that you can’t afford to miss it: 1. Keynotes. Hear from Randi Zuckerberg, former Facebook marketing lead and author of Dot Complicated; Avinash Kaushik, Google’s Digital Marketing Evangelist; Adrian Grenier, actor from the HBO show Entourage and co-founder…

    Erin Feldman/ Vocus Blog- 12 readers -
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