Knowledge Base

  • 6 Key Performance Metrics for Customer Satisfaction

    … customers and keep the demands of your team down. FAQs, knowledge-bases, how-to videos, searchable support… everything helps! By monitoring the articles read, you can get a clear picture of the quality of those articles and monitor their use in relation to call volume. Article Read Time – If readers find an article but don’t stay long enough to read…

    Douglas Karr/ Marketing Technology Blog- 13 readers -
  • Know How to Establish a Solid FAQ to Reduce Customer Support Tickets

    … FAQs are very important for all types of serious businesses, not to mention that they are very efficient, as the whole business continues to grow. Once the company blooms and the amount of customers start skyrocketing, the cost of support calls for your customers continues to grow. These are the times when FAQ pages are essential for your…

    Famous Bloggers- 10 readers -
  • Your Comprehensive and Updating SEO / Digital Marketing Glossary

    If you’re just starting out with SEO and digital marketing, a lot of terms can feel like gibberish at first. That’s why we’re giving you a helpful lexicon here. This glossary is meant to provide you with a better understanding of terms commonly used in Web marketing, e-commerce, and all things to do with SEO. We’ll keep updating it and adding to it as we go.

    Dennis Seymour/ LeapFroggr- 21 readers -
  • Dos and Don’ts of Link Building

    … By now you know that search engines consider over 200 parameters to effectively rank a website on the SERPs (search engine results pages) based on the relevance of the query searched. You know that knowing some of these parameters can help you promote your website in the rankings, as that can guide your SEO schemes…

    Dennis Seymour/ LeapFroggrin SEO Google- 16 readers -
  • A Small Business’s Guide to Digital Marketing

    … strategies if your small business is already doing fine. You might want to wonder about a few other things, though, if you’re really going down that line of thought. What happens when you get more competition? What about when you need a new (or larger) consumer base, one that relies primarily on digital tech to get word of the latest products? You can’t…

    Dennis Seymour/ LeapFroggrin SEO Google Facebook Twitter- 12 readers -
  • Negative SEO: Is It Real?

    When I first heard the term “negative SEO” way back then, the immediate thing that came to my mind was black hat SEO. Black hat SEO refers to the techniques of SEO wherein you strive to increase your ranking in the SERPs and get more traffic to your page using methods that are usually frowned upon, such as spamming and keyword stuffing.

    Dennis Seymour/ LeapFroggr- 25 readers -
  • Tracking ROI: Traditional Versus Online Marketing

    … profile, which will give you the best returns. Still, most of the time, it’s not enough that you solely rely on the advice of another. You need to be able to calculate and track ROI on your own to help you with your decision-making, as well as to help you see if your marketing strategies are truly working. Two Types of Marketing I’m sure you’re aware…

    Dennis Seymour/ LeapFroggr- 9 readers -
  • What Inbound Marketing Is Really About

    … to stay. To explain inbound marketing, I think using a chart would make things easier. Inbound Marketing Alone is Huge! But It’s Still Just A Part of Digital Marketing This explanation can be a lot more complicated but this is my own take and I’ll try to make it as simple as possible. True, the SEO of today has a wide scope and social media plus…

    Dennis Seymour/ LeapFroggrin Social Paid Search Mobile EMail- 28 readers -
  • The Basics of Content Marketing

    … Dennis Seymour Co-Founder at Leapfroggr Inc | Digital Marketing Agency Dennis is a wannabe coffee connoisseur and loves sharing great content about digital marketing. If you want to tell him about that great cup of joe or simply talk about boring topics like SEO, just get in touch with him on Twitter, Google+ or his blog. BTW, if you like this post, be sure to subscribe to our RSS Feed. | Twitter | Facebook | Google+ | LinkedIn | Pinterest | The post The Basics of Content Marketing appeared first on LeapFroggr Inc.. …

    Dennis Seymour/ LeapFroggrin Social Paid Search Content- 13 readers -
  • Staying Away from Dangerous SEO

    … owners would love to hear from you. Meet us over on Google+ or Twitter to join the conversation right now! Like & Share Us on Facebook Follow Us on Twitter Follow @leapfroggr Add Us to Your Circles Join Our SEO and Digital Marketing Community! We just started a new community on Google+ about SEO and everything related…

    Dennis Seymour/ LeapFroggrin Paid Search SEO- 14 readers -
  • SEO and SEM: Is There a Difference?

    …, SEM makes use of advertising tools and techniques that will allow your page’s listing to be displayed prominently on the SERPs. Earlier, we said that SEO’s role is to make a website stand out among the list of natural results that search engines bring. With SEM, things like pay-per-click ads or PPC ads are used to guarantee that your listing…

    Dennis Seymour/ LeapFroggrin Paid Search SEO- 11 readers -
  • Can You Use Instagram for Business?

    … are really serious about Instagram, then use this tool to schedule your posts. Brands that Use Instagram Many companies have also started using Instagram to gain a bigger following base online, and this includes Starbucks, which has over two million followers. What makes the company’s account stand out from the rest is that it features content…

    Dennis Seymour/ LeapFroggrin Social- 13 readers -
  • Using Foursquare for Business

    …. As a businessperson, you might think your local area only has a handful of users but think of it this way. People within your city can see you. People within the country can discover and actually go to your place on purpose. Then, factor in a base of 45 million active users that could potentially see your offers when they are in your vicinity or visits…

    Dennis Seymour/ LeapFroggrin Social SEO- 16 readers -
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