Knowledge Base

  • 6 Key Performance Metrics for Customer Satisfaction

    … customers and keep the demands of your team down. FAQs, knowledge-bases, how-to videos, searchable support… everything helps! By monitoring the articles read, you can get a clear picture of the quality of those articles and monitor their use in relation to call volume. Article Read Time – If readers find an article but don’t stay long enough to read…

    Douglas Karr/ Marketing Technology Blog- 22 readers -
  • Know How to Establish a Solid FAQ to Reduce Customer Support Tickets

    … FAQs are very important for all types of serious businesses, not to mention that they are very efficient, as the whole business continues to grow. Once the company blooms and the amount of customers start skyrocketing, the cost of support calls for your customers continues to grow. These are the times when FAQ pages are essential for your…

    Famous Bloggers- 12 readers -
  • Your Comprehensive and Updating SEO / Digital Marketing Glossary

    If you’re just starting out with SEO and digital marketing, a lot of terms can feel like gibberish at first. That’s why we’re giving you a helpful lexicon here. This glossary is meant to provide you with a better understanding of terms commonly used in Web marketing, e-commerce, and all things to do with SEO. We’ll keep updating it and adding to it as we go.

    Dennis Seymour/ LeapFroggr- 26 readers -
  • Dos and Don’ts of Link Building

    … to reflect more quickly in your SERP placement than if you focus on many other “minor” SEO techniques. Of course, just because your website has a number of inbound links doesn’t always mean that you will get to the top of the SERPs in no time. It doesn’t work that way… or not anymore. Link building used to be a favorite tactic of black hat SEO…

    Dennis Seymour/ LeapFroggrin SEO Google- 21 readers -
  • A Small Business’s Guide to Digital Marketing

    … can actually do it? I’ve attached an ebook (no strings attached, just download this 50+ page ebook) here that you can peruse to that end. –> Download the Guide Here <– Can’t download it? Check it out on Scribd! A Small Business Owners Guide to SEO and Internet Marketing After downloading the PDF file, just put it in your Dropbox…

    Dennis Seymour/ LeapFroggrin SEO Google Facebook Twitter- 12 readers -
  • Negative SEO: Is It Real?

    … When I first heard the term “negative SEO” way back then, the immediate thing that came to my mind was black hat SEO. Black hat SEO refers to the techniques of SEO wherein you strive to increase your ranking in the SERPs and get more traffic to your page using methods that are usually frowned upon, such as spamming…

    Dennis Seymour/ LeapFroggrin Social SEO- 26 readers -
  • Tracking ROI: Traditional Versus Online Marketing

    … ROI, or return on investment, is referred to as the profit gained from an investment. It also refers to the cost that was saved because of that investment. In other words, ROI is the proof that the investment you made is or will be worth it in the end. ROI is a big concern for marketers, even if it can be a bit…

    Dennis Seymour/ LeapFroggr- 11 readers -
  • How to Find the Best SEO Specialist For Your Business

    … an SEO Specialist First, you have to know what you need and what your end goal is. In this industry, it’s normal for potential clients to tell agencies like us: “I need SEO, take me to Number 1″ or “I need a digital marketing campaign, can you provide that for me?” or even “I want 10,000,000 links by next month” – so these guys know what they “want…

    Dennis Seymour/ LeapFroggrin SEO How To's- 25 readers -
  • What Inbound Marketing Is Really About

    To some people, advertising refers to the process of raising brand awareness by means of television commercials, radio broadcasts, billboards, and print advertisements. However, these are not everything that marketing is about. These examples fall under traditional marketing, which is often used by big companies to simply make people aware of their pr ...

    Dennis Seymour/ LeapFroggr- 29 readers -
  • The Basics of Content Marketing

    … Dennis Seymour Co-Founder at Leapfroggr Inc | Digital Marketing Agency Dennis is a wannabe coffee connoisseur and loves sharing great content about digital marketing. If you want to tell him about that great cup of joe or simply talk about boring topics like SEO, just get in touch with him on Twitter, Google+ or his blog. BTW, if you like this post, be sure to subscribe to our RSS Feed. | Twitter | Facebook | Google+ | LinkedIn | Pinterest | The post The Basics of Content Marketing appeared first on LeapFroggr Inc.. …

    Dennis Seymour/ LeapFroggrin Social Paid Search Content- 22 readers -
  • Staying Away from Dangerous SEO

    … owners would love to hear from you. Meet us over on Google+ or Twitter to join the conversation right now! Like & Share Us on Facebook Follow Us on Twitter Follow @leapfroggr Add Us to Your Circles Join Our SEO and Digital Marketing Community! We just started a new community on Google+ about SEO and everything related…

    Dennis Seymour/ LeapFroggrin Paid Search SEO- 16 readers -
  • SEO and SEM: Is There a Difference?

    … SEO, but the thing is that you first need to be aware of SEO for your ads to be successful. For instance, you might be using the best tools that will help you get a good spot on the SERPs for your ad, but without knowledge of SEO, you won’t be able to optimize your listing and your landing page in such a way that they will engage the visitors…

    Dennis Seymour/ LeapFroggrin Paid Search SEO- 16 readers -
  • Can You Use Instagram for Business?

    … are really serious about Instagram, then use this tool to schedule your posts. Brands that Use Instagram Many companies have also started using Instagram to gain a bigger following base online, and this includes Starbucks, which has over two million followers. What makes the company’s account stand out from the rest is that it features content…

    Dennis Seymour/ LeapFroggrin Social- 18 readers -
  • Using Foursquare for Business

    What is Foursquare? Foursquare is a location-based social networking service that can be accessed through mobile phones. The application can be downloaded for free and installed on iPhones, Android phones, and Windows phones. Basically, Foursquare works by allowing people to “check-in” locations using a device’s GPS, making it easier for their friends to kn ...

    Dennis Seymour/ LeapFroggr- 21 readers -
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