Knowledgebase

  • 4 Important Social Media Marketing Trends

    … Miller is an educational researcher with several years of experience in the field of teaching, online testing, and training. He is associated with prestigious universities and many leading educational research organizations. He is currently pursuing research in online knowledgebase software and is also a contributing author with ProProfs. …

    Rise to the Topin Social- 14 readers -
  • 4 Website Lies You Should Stop Believing

    … are just a handful of the lies, falsehoods, and misconceptions that we hear when building websites, but these are the big ones. Have you heard any website lies that you are unsure of? Reach out to our inbound marketing experts and we’ll set the record straight while helping you build an amazing website. ("There is no fold" Image via codepo8) …

    Mike Rastiello/ Inbound Marketing Blogin Social- 13 readers -
  • 15 essential best practice tips for social customer service

    … brands. Take responsibility There’s nothing as infuriating as front-line support passing the buck. Responses that bat the customer off to a standard knowledgebase or refer them back to where they started are likely to elicit yet more anger and frustration. As a Community Manager or Service Agent you need to be strong about stepping up and personally…

    Econsultancyin Social Facebook Twitter- 2 readers -