Learning Organization

A learning organization is the term given to a company that facilitates the learning of its members and continuously transforms itself. Learning organizations develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment. A learning organization has five main features; systems thinking, personal mastery, mental models, shared vision and team learning. The Learning organization concept was coined through the work and research of Peter Senge and his colleagues . It encourages organizations to shift to a more interconnected way of thinking.
Posts about Learning Organization
  • Growing. Better Marketing through 8 Great Customer Service Ideas.

    … Every customer call is a cry for help. They’ve reached out seeking guidance, and most Service groups look to solve the problem. But then what? Do they close the case and move on to the next call on hold? Or do they see a chance to keep the company growing. Better marketing then becomes the result. Today we complete a series on how you can…

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