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How do brands decide when to ban someone from their social media accounts? What are the criteria? There’s a need for brands to have social media guidelines in place to discourage harassment and trolling, and then take action against those in violation of those guidelines. Recently, Twitter banned high-profile users over harassment (or incitement to harass).
… Twitter is catching heat for permanently banning Breitbart technology editor and conservative commentator Milo Yiannopoulos during the Republican National Convention. Several published reports speculated that the ban was spurred by Yiannopoulos’ tweets inciting his followers to go after actress Leslie Jones, one of the stars of the new…