Lithium Technologies

Lithium Technologies provides social customer experience management software for the enterprise. Headquartered in San Francisco, Lithium has additional offices in London, Austin, Paris, Sydney, Singapore, New York, and Zürich.Lithium was founded in 2001 as a spin-out from GX Media, which created technologies for professional rankings and tournaments and now hosts a number of popular gaming sites. The company's founders include brothers Lyle Fong and Dennis Fong, who together also founded GX Media, as well as Kirk Yokomizo, John Joh, Nader Alizadeh, Michel Thouati, Michael Yang, and Matt Ayres.
Posts about Lithium Technologies
    • Social Customer-Service Automation: Too Good, or Too Good to Be True?

      Staying ahead of the curve of ever-evolving technologies can feel like a feat. What may be a game-changer at one moment can quickly turn into old news in the matter of months, weeks or even days. We live in an era when the next best technology is literally around the corner. It’s exhausting just trying to keep up. However, I feel some trends are here to stay–at least, for a little while.

      AllTwitterin Social- 10 readers -
  • Twitter Adds Quick Replies, Welcome Messages to DMs From Brands

    … Businesses on Twitter can now take advantage of two new features for the social network’s direct messages: quick replies and welcome messages. Product manager Ian Cairns introduced the new features Tuesday in a blog post, saying that they begin rolling out Tuesday. According to Cairns, welcome messages allow businesses to greet users and set…

    David Cohen/ AllTwitterin Twitter- 9 readers -
  • Millennials, Gen-Z Alienated by Ads in Social News Feeds (Study)

    … recent graduate Mallory Benham, said in a release announcing the study’s results: I go on social media to see and know what my friends are doing. I don’t want to see ads clutter my news feed. If I’m interested in a product or service, I know where to look. Social media is a place for us to connect with our friends, not be attacked by advertisements…

    David Cohen/ AllFacebookin Social- 22 readers -
  • Are You Missing the Most Powerful Advocates for Your Brand?

    …, videos, etc. Stop wasting time and resources on mass marketing through social influencers. Pinpoint the experts your customers already trust. This will in turn gain you trust with your audiences, and you’ll see better results for your efforts. Rob Tarkoff is president and CEO of social software provider Lithium Technologies. …

    Inside Facebookin Social Twitter- 14 readers -
  • Top 10 Important Things You Probably Didn’t Know About Social Media

    … Editor’s note: This post was written by Isabel Williams, who works at http://www.bizdb.co.uk/. With a background in new business technologies, Isabel is a passionate blogger and experienced educator who writes and lectures about leveraging the potential of the World Wide Web for business development. Social media is constantly changing…

    The Blog Heraldin Social Twitter- 22 readers -
  • GM to expand its social outreach strategy overseas

    … to change their profiles to the color purple and share their survival stories. GM promised to donate $1 for every purple profile. It resonated with the intended audience, kicking up 134 million Twitter impressions, 1.4 million purple profiles and an increase of 500 percent in fan acquisition. Katy Keim, the CMO of Lithium Technologies, a Silicon…

    Tanya Dua/ Digidayin Social Twitter- 7 readers -
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