Live Chat

  • Chatbots and the Changing Art of Blogging

    … You’ve followed blogging bibles to the T, from keyword research to creating search optimised content to leveraging existing content on your social channels. You were expecting incoming traffic – you got it! What you weren’t expecting is that high bounce rate and that low average session duration. Today, it’s no secret that a high-value content…

    The Blog Heraldin Social- 20 readers -
  • Facebook Updates Messenger Platform Policies, Speeds Up Review Policy

    … to users’ messages, as well as a test of subscription messaging for specific use cases. He wrote: Businesses and developers using the Send/Receive API will now have up to 24 hours to respond to a message initiated by a person in Messenger when using standard messaging. There is also an allowance to send one message after the 24-hour window. Each time…

    David Cohen/ AllTwitterin Facebook- 17 readers -
  • Should You Add Live Chat to Your Blog?

    … If you’ve been blogging for a while, you know that awesome content can lead to better SEO rankings, a bigger audience and money in your pockets. But, at the same time, producing all of that great content takes a lot of effort, so you want to get every bit of value out of your posts. Fortunately, there’s a simple way to do just that: Live Chat…

    The Blog Herald- 8 readers -
  • 10 Ways to Reinvent Your Live Chat Software

    … Relying on a live chat is a necessity for every business out there. It is responsible for cutting down customer support expenses and greatly increasing customer satisfaction. These are all crucial elements for success in the business world, as acquiring a lot of returning customers is a great way of increasing profits and creating brand…

    Famous Bloggers- 19 readers -
  • How to optimize your contact page for better conversions

    … or financial business where customers entrust you with their personal data (like credit card details). Having this information visible is a clear sign to Google of trustworthiness of a site. But even more importantly, it eliminates anxiety in buyers as well. It makes sense to markup this information properly: Use click-to-call for the phone number…

    Ann Smarty/ Search Engine Watchin How To's- 20 readers -
  • Businesses Use Data to Improve Online Customer Service (Report)

    … are at the forefront of efforts to improve customer service online, which is notoriously bad. Historically, social customer service, while adopted increasingly by users, is a terrible way to get speedy service. Consumers want more flexible solutions, including mobile applications and live chat, but companies still seem to miss the mark. To deliver…

    AllFacebook- 16 readers -
  • 20 Key Factors Impacting E-Commerce Consumer Behavior

    …, speed, payment, security, abandonment, returns, customer service, live chat, reviews, testimonials, customer engagement, mobile, coupons and discounts, shipping, loyalty programs, social media, social responsibility, and retail. Here are some key E-Commerce Consumer Behavior Statistics: 93% of consumers consider visual appearance to be a factor…

    Douglas Karr/ Marketing Technology Blogin Social- 49 readers -
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