Live Chat

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  • Chatbots and the Changing Art of Blogging

    … they’re looking for and respond with high-value user-specific results which in turns makes readers feel valued and ultimately stick around. Helps you build deeper connections with live chat option While we’re all for bots and for the right reasons, we do realise that there’s still two things they can’t do yet: Replace us humans completely Feel…

    The Blog Heraldin Social- 21 readers -
  • Is Brand Loyalty Really Dead? Or is Customer Loyalty?

    … and data breaches Tweet This! 42% of consumers break up with a brand when there’s no live/real-time customer service support Tweet This! 38% of consumers break up with a brand when there’s no timely sales and promotions or offers Tweet This! In a world of discounts and disposable goods, I believe businesses have lost sight of the value…

    Douglas Karr/ Marketing Technology Blog- 14 readers -
  • Why Your Company Should Be Implementing Live Chat

    … want to really speak to people. Calling, navigating phone trees, waiting on hold, and then explaining an issue over the phone can be quite frustrating. By the time the customer representative answers, the customer is already irritated. Live chat provides faster resolution times and quicker responses – providing a better customer experience. Live…

    Douglas Karr/ Marketing Technology Blog- 14 readers -
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