LiveChat is an online marketing, live support and web analytics application for SMB and large enterprises offered in SaaS (software as a service) model. It is developed by LIVECHAT Software and was first launched in 2002. The platform allows companies to talk with visitors in real time on their website and currently hosts over 1000 organizations, including Adobe Business Catalyst, Better Business Bureau, Kaspersky Lab, Maybank and Unicef.In October 2007 LiveChat (as LIVECHAT Contact Center) was listed among top Customer Support and Feedback applications in Inside CRM report recommended by Guy Kawasaki.
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