Liveperson

  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 18 readers -
  • F8 2016: Bots for the Messenger Platform Are Here

    … As expected, one of the highlights of Facebook’s F8 global developers’ conference in San Francisco Tuesday was the introduction of bots for its Messenger application. Vice president of messaging products David Marcus provided details on Facebook’s new Messenger Platform (Beta), which gives developers the ability to create bots, along…

    David Cohen/ AllFacebookin Social Facebook- 38 readers -
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