Liveperson

  • 7 Automated Customer Service Solutions for Merchants

    … Street Hub: Extending customer service online Main Street Hub is a full-service marketing automation and CRM platform that gives businesses a way to extend their customer service online. Main Street Hub will update and maintain an SMB’s profile, including writing messaging and responding to customer reviews or complaints. Without lifting a finger…

    Stephanie Miles/ Street Fightin Social- 10 readers -
  • F8 2016: Bots for the Messenger Platform Are Here

    … As expected, one of the highlights of Facebook’s F8 global developers’ conference in San Francisco Tuesday was the introduction of bots for its Messenger application. Vice president of messaging products David Marcus provided details on Facebook’s new Messenger Platform (Beta), which gives developers the ability to create bots, along…

    David Cohen/ AllFacebookin Social Facebook- 27 readers -
  • Live Chat Increases Both Conversions and Customer Satisfaction

    … Providers Some companies in the industry are BoldChat, Chatrify, ClickDesk, Comm100, HelpOnClick, iAdvize, Kayako, Live Chat Inc, Live2Chat, Live HelpNow!, LivePerson, My LiveChat, Olark, SightMax, SnapEngage, TouchCommerce, Userlike, Velaro, WebsiteAlive, WhosOn and – creators of this infographic – Zopim (with Zendesk). © 2014 DK New Media. …

    Douglas Karr/ Marketing Technology Blog- 15 readers -
Get the top posts daily into your mailbox!