Local Merchants

  • How Should SMBs Respond to Complaints on Social Media?

    … Wooden suggestion boxes that were once commonplace on local business countertops have largely been replaced with public forums like Yelp and Facebook, where customers can air their grievances in a very public way. According to a recent survey by Sprout Social, social media is now the first place consumers turn when they have issues…

    Stephanie Miles/ Street Fightin Social How To's- 9 readers -
  • 6 Click-to-Text Tools for Local Businesses

    … businesses. One of the features that merchants can add to the mobile websites they build with DudaMobile is click-to-text. Merchants can add the button to any page on their websites. When the button is clicked, the visitor’s default SMS application opens with the business’ phone number listed. Duda gives merchants the ability to design their click-to-text…

    Stephanie Miles/ Street Fight- 20 readers -
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