Main Street Hub

  • How Should SMBs Respond to Complaints on Social Media?

    … Wooden suggestion boxes that were once commonplace on local business countertops have largely been replaced with public forums like Yelp and Facebook, where customers can air their grievances in a very public way. According to a recent survey by Sprout Social, social media is now the first place consumers turn when they have issues…

    Stephanie Miles/ Street Fightin Social How To's- 9 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …. OwnerListens: Digital customer service with automation capabilities OwnerListens gives businesses a way to engage with customers through text and other mobile platforms. In most cases, businesses can resolve issues before customers have walked out the door or posted negative reviews on Yelp. Thanks to a new integration with Facebook Messenger…

    Stephanie Miles/ Street Fightin Social- 13 readers -
  • 6 Full-Service Social Media Management Firms

    … customer acquisition websites, used for marketing and SEO, which are updated daily with the same photos, videos, and content posted on each business’ social pages. To post their own updates on social, business owners need to email the content to their Social Storm managers. Subscription pricing starts at $99 per month. 3. LYFE Marketing: Creating…

    Stephanie Miles/ Street Fightin Social- 8 readers -