Main Street Hub

  • Openings and New Hires at Placed, Main Street Hub and Apptus

    … channel partnerships, both working out of the company’s S.F. office. Geoffrey Michener writes the biweekly Movers & Shakers column for Street Fight. He was previously the co-founder of ProspectWise and is an avid fan of anything having to do with Colorado. Changed jobs or have one to list? Let us know! …

    Geoff Michener/ Street Fight- 18 readers -
  • How Should SMBs Respond to Complaints on Social Media?

    … Wooden suggestion boxes that were once commonplace on local business countertops have largely been replaced with public forums like Yelp and Facebook, where customers can air their grievances in a very public way. According to a recent survey by Sprout Social, social media is now the first place consumers turn when they have issues…

    Stephanie Miles/ Street Fightin Social How To's- 12 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 19 readers -