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At marketing automation and CRM company Main Street Hub, the product engineering team has grown from six people to 30 in three years. The entire company employs more than 500 people, so in the product, engineering, and design department, the leadership is proud of the diversity and success they have achieved.
… grow its business six-fold and scale from pre-IPO to IPO, and eventually, through the acquisition by Expedia. Prior to HomeAway, Jeff spent over a decade as an operations leader at Amazon and Microsoft. Placed SVP Hire Chad Hickey has departed GroundTruth (formerly xAd) to join Placed after five years in senior level roles at the company. Hickey…
… Wooden suggestion boxes that were once commonplace on local business countertops have largely been replaced with public forums like Yelp and Facebook, where customers can air their grievances in a very public way. According to a recent survey by Sprout Social, social media is now the first place consumers turn when they have issues…
… Street Hub: Extending customer service online Main Street Hub is a full-service marketing automation and CRM platform that gives businesses a way to extend their customer service online. Main Street Hub will update and maintain an SMB’s profile, including writing messaging and responding to customer reviews or complaints. Without lifting a finger…