Main Street Hub

  • Openings and New Hires at Placed, Main Street Hub and Apptus

    … and existing relationships for Apptus with System Integrators, eCommerce platforms and third party technology vendors. Prior to Apptus, Joe was Vice President of EMEA at MatchCraft for five years. Before Apptus, Joe was a regional manager at Apptus Technologies. SalesFuel Hires Two As Company Grows Audrey Strong joined SalesFuel, as Manager…

    Geoff Michener/ Street Fight- 18 readers -
  • How Should SMBs Respond to Complaints on Social Media?

    … likely to read it. Try and keep your response to three or four sentences to convey your message and increase its chances of being read all the way through.” (Caroline Barker, Main Street Hub) 3. Assume every comment is real “The assumption is that the negative comment is from a real customer, not a rogue employee or a competitor. There may…

    Stephanie Miles/ Street Fightin Social How To's- 12 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 19 readers -
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