Main Street Hub

  • Openings and New Hires at Placed, Main Street Hub and Apptus

    … grow its business six-fold and scale from pre-IPO to IPO, and eventually, through the acquisition by Expedia. Prior to HomeAway, Jeff spent over a decade as an operations leader at Amazon and Microsoft. Placed SVP Hire Chad Hickey has departed GroundTruth (formerly xAd) to join Placed after five years in senior level roles at the company. Hickey…

    Geoff Michener/ Street Fight- 18 readers -
  • How Should SMBs Respond to Complaints on Social Media?

    … Wooden suggestion boxes that were once commonplace on local business countertops have largely been replaced with public forums like Yelp and Facebook, where customers can air their grievances in a very public way. According to a recent survey by Sprout Social, social media is now the first place consumers turn when they have issues with products…

    Stephanie Miles/ Street Fightin Social How To's- 12 readers -
  • 7 Automated Customer Service Solutions for Merchants

    … Street Hub: Extending customer service online Main Street Hub is a full-service marketing automation and CRM platform that gives businesses a way to extend their customer service online. Main Street Hub will update and maintain an SMB’s profile, including writing messaging and responding to customer reviews or complaints. Without lifting a finger…

    Stephanie Miles/ Street Fightin Social- 18 readers -
  • 6 Full-Service Social Media Management Firms

    …, they need to have a professional handle the job. Twenty-nine percent of SMBs already are dedicating between five and 24 hours to social media management per week, spending an average of $845 per month on the channel. Rather than increasing the time they spend on social as their budgets go up, more business owners are opting to pay for full-service…

    Stephanie Miles/ Street Fightin Social- 10 readers -
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