Main Street Hub

  • How Should SMBs Respond to Complaints on Social Media?

    … likely to read it. Try and keep your response to three or four sentences to convey your message and increase its chances of being read all the way through.” (Caroline Barker, Main Street Hub) 3. Assume every comment is real “The assumption is that the negative comment is from a real customer, not a rogue employee or a competitor. There may…

    Stephanie Miles/ Street Fightin Social How To's- 9 readers -
  • 7 Automated Customer Service Solutions for Merchants

    …, managers can thank customers who’ve “checked in” or posted about their businesses on social media. They can also respond to customer inquiries on popular review sites like Yelp. The company’s Basic plan costs $299 per month. 6. LivePerson: Messaging between consumers and businesses Although LivePerson is known as a live chat platform for websites…

    Stephanie Miles/ Street Fightin Social- 10 readers -
  • 6 Full-Service Social Media Management Firms

    … customer acquisition websites, used for marketing and SEO, which are updated daily with the same photos, videos, and content posted on each business’ social pages. To post their own updates on social, business owners need to email the content to their Social Storm managers. Subscription pricing starts at $99 per month. 3. LYFE Marketing: Creating…

    Stephanie Miles/ Street Fightin Social- 8 readers -
Get the top posts daily into your mailbox!
More from around the web