Marcela De Vivo

  • Infographics: Everything You Need to Know

    Are you ready to use infographics in your social media marketing? Do you know how to get started? Creating infographics is getting easier. When you illustrate a concept with images, you’re likely to find a bump in social media visibility. In this article you’ll discover how to create and promote infographics to put your content front and center.

    Marcela De Vivo/ Social Media Examiner- 24 readers -
  • 4 Steps to Implementing a Social CRM Strategy

    … to customers and have a negative impact on the company’s image. What do you think? Have you used social media for customer service? Which platforms have worked best for you? Please share in the comments! Tweet Tags: crm, crm tool, customer experience, customer relationship, customer service, customer service experience, customer service strategy, customer service tip, marcela de vivo, social crm, social listening, social media crm, social media monitoring software …

    Marcela De Vivo/ Social Media Examiner- 24 readers -
  • 6 Steps to Build a Social Listening Dashboard

    …. With the right organization and tools, you can do more in less time. Let’s get started. #1: Sort and Organize Notifications There are so many advantages to using Gmail: it’s free, it integrates with all Google products (and many others) and it has multiple built-in functions (like filters). If you don’t already have a dedicated Gmail account…

    Marcela De Vivo/ Social Media Examiner- 21 readers -
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