Marcela De Vivo

  • Infographics: Everything You Need to Know

    … marketing? If so, what is your creative process? Do you have other ideas for promotion? I’d love to hear your experiences. Leave your comments and questions below. Tweet Tags: infographic, infographic best practice, infographic design, infographic metrics, infographic software, infographic tool, infographic topic, marcela de vivo, measurement app, promote infographic, publish infographic …

    Marcela De Vivo/ Social Media Examinerin Social Google- 32 readers -
  • 4 Steps to Implementing a Social CRM Strategy

    …-related. This means that social media is an even more useful tool for CRM than it is for marketing! More recent surveys show that for over 40% of the polltakers, a quick resolution was the most important goal in a customer service exchange. For another 26%, having their problems resolved in a single interaction was paramount. I talked with Ashley…

    Marcela De Vivo/ Social Media Examiner- 35 readers -
  • 6 Steps to Build a Social Listening Dashboard

    … networks in as little as an hour a day. While each tool can work on its own, the real power comes when you integrate them. What do you think? What tools do you use for social listening? Do you have advice for others? Leave us a comment below. Tweet Tags: buffer, curate content, feedly, gmail filter, gmail inbox, hootsuite, listening station, listening tools, marcela de vivo, mention, share content, social media listening …

    Marcela De Vivo/ Social Media Examiner- 24 readers -
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