Medallia

Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies in the United States and internationally.
Posts about Medallia
  • 6 Tools SMBs Can Use to Identify Dissatisfied Customers

    … gets an SMS number to post on signage and their website or social media accounts, and customers can message that number with questions or complaints at any time. They can also connect with the business via WhatsApp or Facebook Messenger. Pricing for OwnerListens starts at $10 per month. 6. Medallia: Understand customer feedback in real-time Large…

    Stephanie Miles/ Street Fight- 15 readers -
  • 6 Platforms Merchants Can Use for Real-Time Customer Interaction

    … to build “hyper-targeted” mobile marketing campaigns. 6. Medallia: Better understand the customer experience. Medallia offers businesses software for better understanding the experience that customers are having inside their stores. Merchants can capture information from customers in the moment, using SMS, survey URLs, QR codes, mobile app…

    Stephanie Miles/ Street Fightin Mobile- 11 readers -
  • My Picks for NewCo Silicon Valley

    … a speaker who is emblematic of the region. In Silicon Valley, I’ll be interviewing Ro Khanna, candidate for the Silicon Valley’s congressional seat. Read more about Ro here. Also speaking will be the mayor of Palo Alto. The event will be held in the offices of Survey Monkey, a fixture in Palo Alto with an awesome rooftop deck. Day Two - October 2 10…

    John Battelle's Search Blogin Google Facebook- 9 readers -
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