Message Button

  • It Pays to Provide Customer Service via Twitter (Report)

    … people privately share their opinions after a service interaction. Businesses can collect CSAT and NPS (net promoter score) data that can be compared across traditional service channels. Set expectations about being responsive. Twitter has a new support indicator and message button, which allow businesses to help people understand when they can expect…

    David Cohen/ AllTwitterin Social Twitter- 12 readers -
  • Twitter Adds Message Button for Websites

    … button. Now people can easily slide into your DMs from your website. Get yours now! https://t.co/ash9ouvgzu — TwitterDev (@TwitterDev) August 24, 2016 The addition of the Message button for websites is likely aimed at encouraging Twitter users to send direct messages to businesses, rather than tweeting businesses or sending tweets with businesses…

    David Cohen/ AllFacebookin Twitter- 8 readers -
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