Message Button

    • It Pays to Provide Customer Service via Twitter (Report)

      Brands that respond to customer-service inquiries on Twitter benefit from doing so on several levels, according to a study the social network conducted along with Applied Marketing Science. Key findings of the study included: Customers who receive responses when they tweet businesses are willing to spend 3 percent to 20 percent more on average-priced items from those businesses in the future.

      David Cohen/ AllTwitterin Social Twitter- 9 readers -
  • Twitter Adds Message Button for Websites

    … By David Cohen on Aug. 24, 2016 - 4:00 PM Twitter Wednesday rolled out a button for websites that will allow visitors to send private messages to the individuals or companies behind those sites. The social network announced in a tweet that the new Message button is now available here for use on all websites: Announcing our new Message…

    David Cohen/ AllFacebookin Twitter- 6 readers -