Messenger Platform

  • The Rise of Chat Bots and Their Implications for Social Media

    … of a messaging platform can lead to big money in the future. In the past year, Facebook opened up its Messenger platform–with its more than 1 billion monthly active users and Facebook’s 1.79 billion MAUs–to third-party chat bots. Upwards of 45,000 developers are now using Facebook’s chat-bot-building tool to create chat bots for Messenger. Other major…

    AllFacebookin Social Facebook- 28 readers -
  • Will Facebook Messenger Chat Bots Replace Humans?

    … is trending heavily to private messages over public wall posts. Dutch airline KLM has been an early pioneer in using Facebook Messenger for business. KLM goes full-force on social, with a 200-employee team ready to respond to queries in 13 languages. In the first quarter of 2016, KLM handled roughly 35,000 private messages and 5,000 wall posts. But even…

    Justin Lafferty/ AllTwitterin Social Facebook- 38 readers -
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