Mobile Crm

  • Helpshift: 20% of Users Seek Help in Apps They Use

    … of in-app customer support. Just as other technology is evolving, so too is CRM and customer support. We must tailor our support to our customers’ needs and meet them in the channel they prefer which is in-app, so that brands can engage and retain mobile customers. Readers: Do you wish more apps offered in-app support? …

    AllTwitter- 10 readers -
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