• When Beyoncé Mentions Your Brand, Don’t Repeat Red Lobster’s Social Failure

    …. Hours went by with no response from Red Lobster. The internet lost its patience and a barrage of tweets began flooding in. Nearly 10 hours after the release of “Formation,” Red Lobster finally responded with a tweet. And not just any tweet, this tweet: “Cheddar Bey Biscuits” has a nice ring to it, don’t you think? #Formation @Beyonce pic.twitter.com…

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