Offensive Content

  • 5 Steps for Responding to a Social Media Crisis

    … from your audience. The bottom line is that mistakes happen, and sometimes those mistakes will lead to a social media crisis, putting your brand in a vulnerable and difficult position. Some crises are so intense that it seems you may never recover, but countless major national brands have faced social chaos and emerged gracefully. If you find…

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  • The 8 worst social media blunders of 2014The 8 worst social media blunders of 2014
    When in doubt, don't tweet it out. That should've been the motto for these blundering brands and clueless tweeters. Luckily for us, it wasn't. In the interest of living and learning (and convincing...