Page Administrators

  • Since-Fixed Bug Affected Facebook Page Insights From Oct. 4-14

    … and post engagement counts when reviewing their Page Insights for this time period. This also affected all post engagement-related metrics in the Pages Insights APIs (application-programming interfaces). This bug did not affect the count of Reactions featured on posts that were promoted/paid, nor did it affect how ads were delivered or billed. The impact…

    David Cohen/ AllFacebookin Social Facebook- 7 readers -
  • Facebook Testing New Pages Layout?

    … layout (as illustrated in the screenshot of the SocialTimes Social Network News page) and the altered page layout include: The cover image is larger and extends across the entire column. The profile picture is smaller. Page insights appear below the cover image, rather than to the right of it. The menu for page administrators appears on the left-hand…

    David Cohen/ AllFacebookin Facebook- 12 readers -
  • Facebook to Debut Canvas Organic Page Posts June 22

    … in the studio. An online men’s shoe company (Eager&Co.) used Canvas to show people what sets it apart from traditional retailers, using tilt-to-pan photo and carousels to tout its high level of service and the high-quality construction of its shoes. A healthcare provider nonprofit (Dignity Health) used Canvas to introduce interesting healing…

    David Cohen/ AllTwitterin Social Facebook- 24 readers -
  • How Facebook, Twitter Updates Improve Customer Service

    … new ways for communicating. Chat bot application-programming interface: In early April, Facebook granted businesses access to its chat bot API, which allows brands to create bots for Messenger. With an increasing number of customers turning to Facebook’s messaging application to engage with brands, these bots allow companies to keep up…

    AllTwitterin Social Facebook Twitter How To's- 16 readers -
  • Facebook Adds Daily Video Metrics

    … Facebook continues to enhance the information available for publishers posting videos with Thursday’s announcement of daily video metrics. Product manager Anaid Gomez-Ortigoza announced in a Facebook Media blog post that page administrators can now view day-by-day breakdowns of the following metrics: Minutes viewed: The total minutes of watch…

    David Cohen/ AllTwitterin Social Facebook- 9 readers -
  • Facebook Auto-Generating Previews of Ads for Pages?

    … Featured Jobs Public Relations Account Executive / Media Specialist The S3 Agency Boonton, New Jersey Editorial Assistant, Political Science and Philosophy W. W. Norton & Company, Inc. New York City, New York Event Producer/Planner Marketing Factory, Inc Venice, California Account Executive Hue & Cry Flatiron, New York City Executive…

    David Cohen/ AllFacebookin Social Facebook- 5 readers -
  • Believe It: Facebook Page Post Reach Continues to Surge (Report)

    …, but still the second-lowest figure recorded by Locowise. Video posts reached 12.62 percent of total page likes, followed by photos (11.79 percent), links (9.08 percent) and text-only status update (5.7 percent). Locowise said page administrators should expect 0.63 percent of their total audiences to engage with video posts, followed by photos (0.57…

    David Cohen/ AllTwitterin Social Facebook- 29 readers -
  • Facebook Updates Guidelines for Pages Messaging

    … time guidelines for the people on your team in charge of responding to messages. Learn how to set a response time. If you respond to 90 percent of messages within 15 minutes, you’ll earn a “very responsive to messages” badge. While we don’t expect every page to meet this threshold, we recommend being as responsive as possible to build rapport…

    David Cohen/ AllFacebookin Social Facebook- 15 readers -
  • All Facebook Pages Can Reply to Comments With Private Messages

    … Facebook introduced the ability for page administrators to reply to comments with private messages in August, and the feature was made available to all pages Wednesday. The social network said when it first announced the feature: Until now, page admins could only respond to customers in the same way that the person reached out to the page…

    David Cohen/ AllFacebookin Social Facebook- 16 readers -
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