Peter Friedman

  • When to Ban Social Media Trolls and Prevent Harassment

    …, threats or spam,” is clear enough and provides justification for dealing with inappropriate interactions. If a brand has this problem and chooses to delete comments or ban a user after their content has been seen, it’s usually a good idea to make a public comment (utilizing your customary brand voice), stating that while the brand “has a general…

    AllFacebookin Social Facebook Twitter- 39 readers -
  • 5 Ways Brands Can Connect With Social Media Messaging

    … social strategy—even every branding program. Messaging just provides the media-rich infrastructure to make executing these strategies smoother. Peter Friedman is a social media visionary and veteran with 32 years of online community and social media experience helping companies engage one-on-one with customers at scale. He is the founder…

    AllTwitterin Social Facebook Twitter- 36 readers -
  • Can Facebook’s Reactions Actually Help Businesses Better Understand Fans?

    Facebook has officially launched the long-tested Reactions feature, allowing users to emote with more than a simple like. For those done decrying the lack of a dislike button, this might actually help Facebook page admins through better feedback — assuming people adopt the feature more often. While the design is a bit wonky (especially on mobile) and it may not deter peopl ...

    Justin Lafferty/ AllFacebook- 14 readers -
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