Product Discovery

  • Retail Customer Journey’s Have Absolutely Changed

    …. Michael Allen, Vice President of Solutions Dynatrace This infographic from Raconteur plots the new retail purchasing pathway, taking the prospect from discovery to evaluation and on through the purchase. Within those stages, consumers are bouncing between online and offline channels to research and price their purchases. The customer journey doesn’t end there, though – it continues with experience and loyalty. © 2015 DK New Media. …

    Douglas Karr/ Marketing Technology Blog- 12 readers -
  • Twitter Tests Curated Social Shopping Features

    … This year so far has been a time of modernization for Twitter. For example, the company redesigned its front page in April to make the service more accessible to potential members and unregistered users. Now a pair of news features, titled pages and collections, are being testing and could turn Twitter into an integrated shopping destination…

    Inside Facebookin Social Twitter- 11 readers -
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