Product Recommendations

  • InMoment Study Reveals 6 Unexpected Keys to Personalization

    … to an issue that we don’t scream about enough – marketing is dependent upon a product meeting expectations and a customer service department providing exceptional support. If either is lacking, in this social world it will have a detrimental impact on your overall marketing efforts. The findings for improving customer experience utilizing personalization…

    Douglas Karr/ Marketing Technology Blog- 21 readers -
  • Not Deploying a Personalized Experience Is Hurting You

    … At this year’s IRCE in Chicago, I interviewed David Brussin, the founder of Monetate, and it was an enlightening conversation on the changing expectation of consumers and the experience they’re expecting from retailers both online and off. The case for personalization is growing stronger and may have just reached a tipping point. Monetate’s…

    Douglas Karr/ Marketing Technology Blog- 22 readers -
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