• 7 Ways That Brands Can Make Chatbot Conversations More Authentic

    … Chatbots are transforming the customer experience and quickly moving into new sectors, like real estate and healthcare, but before marketers can expect conversation mimicking software and artificial intelligence to replace live customer service representatives and salespeople, they’ll need to find ways to overcome some of the obstacles…

    Stephanie Miles/ Street Fight- 24 readers -
  • Retale CEO Touts ‘Tremendous Potential’ of Virtual Reality for Shopping

    … Virtual reality is the kind of technology that gets grouped with artificial intelligence, commercial drone use, and self-driving cars: a futuristic technology that many believe is eventually inevitable — but is still potentially quite a way down the road. But while widespread adoption is likely a number of years away, potential uses for VR…

    Street Fight- 14 readers -