Saved Replies

  • Facebook Updates Guidelines for Pages Messaging

    … with your customers. Use instant replies to greet customers: When you have messaging enabled for your page, you have the option of turning on instant replies to send an automated reply to anyone who messages your page. Where appropriate, this feature can be used to greet customers and thank them for reaching out before someone is able to respond personally. Learn how to turn on instant replies. Page admins: How helpful are Facebook’s pages messaging features? …

    David Cohen/ AllFacebookin Social Facebook- 16 readers -
  • 5 Facebook Tips for Small Business Saturday 2015

    … Featured Jobs Director, Data Analytics Carat New York, NY Group Director, Planning Carat New York, NY Communications and Social Media Manager University of Pennsylvania Philadelphia, PA Visiting Associate Prof-South Florida News Service School of Journalism and Mass Communication, FIU North Miami, FL Account Executive/Sales Planner…

    David Cohen/ AllTwitterin Social Facebook- 7 readers -
  • Facebook Adding Functionality to Messaging by Pages?

    … Facebook appears to be testing enhanced messaging features for pages. Reader Chris Ruberg, social community specialist at OneCommand, shared the screenshots below, in which page administrators are able to create and send saved replies, as well as adding personalization touches, such as the first and/or last names of the users or the admins, or the company’s URL or address. We also got this tip from Geoffrey Moffett of Triovia Media. Page admins: Have you seen anything similar? …

    David Cohen/ Inside Facebookin Social Facebook- 7 readers -
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