Shipping

    • 10 Ecommerce Trends You Will See Implemented in 2017

      It wasn’t too long ago that consumers weren’t really that comfortable entering their credit card data online to make a purchase. They didn’t trust the site, they didn’t trust the store, they didn’t trust the shipping… they just didn’t trust anything. Years later, though, and the average consumer is making more than half of all their purchases online! Tweet This! Combined wit ...

      Douglas Karr/ Marketing Technology Blog- 23 readers -
  • 3 Ecommerce Shipping Options that Drive Purchase Behavior

    … consider free shipping when selecting a retailer, and 62% consider guaranteed delivery, which is of huge importance to consumers over the next 10 days. Source: Astound Commerce’s 2016 Holiday Report Shipping speed and price can make or break a sale – 60% of Amazon Prime members and 41% of non-Prime members said that slower shipping deters them from…

    Douglas Karr/ Marketing Technology Blog- 13 readers -
  • 4 Tips to Influence Buyers and Win Social Referrals

    … of reviews, case studies and product descriptions, as 50 percent of consumers compare prices and check for promotions, product reviews and information before or while shopping. Having mobile-optimized content on your webpage and social media profile aids consumers in making informed purchases and increases referrals as you establish authority as a thought…

    Inside Facebookin Social- 13 readers -
  • Sometimes the old school ways are still the best

    … Sometimes the old school ways are still the best The J.W. Westcott II There are a number of us who get impatient when our online purchases aren’t delivered within 24 hours. Then there’s the few of us who are looking forward to the day when drones make all our deliveries. Then there are some of us who sigh at our phones in disgust when our Uber…

    Greg's Corner- 12 readers -
  • 20 Key Factors Impacting E-Commerce Consumer Behavior

    …, speed, payment, security, abandonment, returns, customer service, live chat, reviews, testimonials, customer engagement, mobile, coupons and discounts, shipping, loyalty programs, social media, social responsibility, and retail. Here are some key E-Commerce Consumer Behavior Statistics: 93% of consumers consider visual appearance to be a factor…

    Douglas Karr/ Marketing Technology Blogin Social- 41 readers -
  • Get Ready: Holiday Returns Season Set to Begin

    … Retale indicated a marked preference for returning or exchanging gifts in-store, citing a much higher degree of convenience than with the online return and exchange experience. Free returns (in addition to free shipping) are an added incentive for shoppers, but convenience comes into play as well. In fact, according to survey data from Endicia…

    Street Fight- 10 readers -
  • How Online Shopping and Shipping Behavior is Evolving in 2015

    … in store: 33% find electronic shelf labels appealing, 29% said they will consider mobile checkout, and 27% said they are open to using touch screens to receive information, make purchases or arrange deliveries. Free Shipping – Free shipping remains the most important option during checkout according to 77% of online shoppers. More than half (60…

    Douglas Karr/ Marketing Technology Blogin How To's- 19 readers -
  • What’s the Most Important Ecommerce Challenge? On-time Shipping

    … What’s the Most Important Ecommerce Challenge? On-time Shipping Andrea Johnson November 18th, 2014 You can optimize your website, signage and marketing, but if you can’t deliver what the customer orders when they expect it, it’s all for naught. That’s the word from Debbie Hauss, Editor in Chief of “Retail Touchpoints,” a digital publication…

    Andrea Johnson/ MarketingSherpa Blog- 15 readers -
  • HOLIDAY SHOPPING: Social Referrals Are Key

    …. In addition, we are advising our merchants to pay attention to their social channels this season. Revenue from the channel may still be growing slowly, but the survey underlines interesting changes in the role of social influence on gift purchases this holiday season. We may have finally turned the corner on social commerce. Lauren Freedman…

    David Cohen/ AllFacebookin Social- 10 readers -
  • 10 Customer-Delighting Checkout Usability Techniques

    …, but there are frustrations for online buyers that are better avoided if your intent is to maintain a healthy conversion rate. Statistics show that online shopping carts are often abandoned. Frequently cited complaints from regular shoppers include the following: Unexpected add-on charges during checkout High shipping charges Complicated checkout…

    Brian Massey/ The Conversion Scientist- 7 readers -
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