Shipping

  • 10 Ecommerce Trends You Will See Implemented in 2017

    … retail outlet. Selling social – 70% of consumers are influenced by brand and product recommendations on social media Tweet This! Tapping into social media for increasing brand awareness and advocacy is now driving sales, encouraging marketers to develop sophisticated omni-channel social strategies. Required HTTPS in the Year 2017 – Without…

    Douglas Karr/ Marketing Technology Blog- 32 readers -
  • 3 Ecommerce Shipping Options that Drive Purchase Behavior

    …, the value of the service (or the taste of the steaks) is forever lost. Walker Sands recently uncovered just how critical shipping is to the consumer’s buying behavior: Free shipping ranks over same day shipping – free shipping continues to be a top shopping incentive, with almost nine in 10 consumers reporting that free shipping would make them shop…

    Douglas Karr/ Marketing Technology Blog- 21 readers -
  • 4 Tips to Influence Buyers and Win Social Referrals

    … on shipping or discounts is a proven tactic in creating positive experiences and earning loyal buyers who make referrals. To effectively harness the power of coupons and discounts, they should be included in mobile wallets and newsletters and have share buttons to claim them. Educative content optimized for smartphones Nearly two-thirds…

    Inside Facebookin Social- 16 readers -
  • Sometimes the old school ways are still the best

    … Sometimes the old school ways are still the best The J.W. Westcott II There are a number of us who get impatient when our online purchases aren’t delivered within 24 hours. Then there’s the few of us who are looking forward to the day when drones make all our deliveries. Then there are some of us who sigh at our phones in disgust when our Uber…

    Greg's Corner- 13 readers -
  • 20 Key Factors Impacting E-Commerce Consumer Behavior

    …, speed, payment, security, abandonment, returns, customer service, live chat, reviews, testimonials, customer engagement, mobile, coupons and discounts, shipping, loyalty programs, social media, social responsibility, and retail. Here are some key E-Commerce Consumer Behavior Statistics: 93% of consumers consider visual appearance to be a factor…

    Douglas Karr/ Marketing Technology Blogin Social- 48 readers -
  • Get Ready: Holiday Returns Season Set to Begin

    … Retale indicated a marked preference for returning or exchanging gifts in-store, citing a much higher degree of convenience than with the online return and exchange experience. Free returns (in addition to free shipping) are an added incentive for shoppers, but convenience comes into play as well. In fact, according to survey data from Endicia…

    Street Fight- 14 readers -
  • How Online Shopping and Shipping Behavior is Evolving in 2015

    …) and the study shows that double-digit changes in online shopping behavior continue to be the norm. Highlights from the UPS Pulse of the Online Shopper Shopping Small and Local – New in this year’s study, most consumers (93%) shop at small retailers. 61% shopped at these locations because they offer unique products, 49% couldn’t find what they needed…

    Douglas Karr/ Marketing Technology Blogin How To's- 20 readers -
  • What’s the Most Important Ecommerce Challenge? On-time Shipping

    … at IRCE to hear more about meeting customer expectations, particularly around the holiday season. You might also like Ecommerce: Going beyond omnichannel for creative customer experiences [More from the blogs] Ecommerce: How an online retailer achieved a 17% conversion lift with faster page loading [More from the blogs] How Seamless Email Turns Ecommerce Prospects into Buyers [More from the blogs] Ecommerce Eretail …

    Andrea Johnson/ MarketingSherpa Blog- 17 readers -
  • HOLIDAY SHOPPING: Social Referrals Are Key

    … it easier to research and compare products while in stores. The top reasons for abandoning gift items in their online shopping carts were high shipping costs (64 percent) and hidden shipping costs (52 percent). MarketLive founder and CEO Ken Burke said in a release announcing the results: The survey results highlight key strategies that we are suggesting…

    David Cohen/ AllFacebookin Social- 12 readers -
  • 10 Customer-Delighting Checkout Usability Techniques

    …, but there are frustrations for online buyers that are better avoided if your intent is to maintain a healthy conversion rate. Statistics show that online shopping carts are often abandoned. Frequently cited complaints from regular shoppers include the following: Unexpected add-on charges during checkout High shipping charges Complicated checkout…

    Brian Massey/ The Conversion Scientist- 15 readers -
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