Shipping

  • 10 Ecommerce Trends You Will See Implemented in 2017

    … It wasn’t too long ago that consumers weren’t really that comfortable entering their credit card data online to make a purchase. They didn’t trust the site, they didn’t trust the store, they didn’t trust the shipping… they just didn’t trust anything. Years later, though, and the average consumer is making more than half of all their purchases…

    Douglas Karr/ Marketing Technology Blog- 36 readers -
  • 3 Ecommerce Shipping Options that Drive Purchase Behavior

    … that are reporting delivery issues or questions regarding orders. If you know someone from their executive team, I’d love to see these consumers taken care of and the routing issue corrected… this is really annoying. What it also points to is how critical shipping is to every ecommerce purchase. Without reliable and cost-efficient shipping options…

    Douglas Karr/ Marketing Technology Blog- 21 readers -
  • 4 Tips to Influence Buyers and Win Social Referrals

    … in most countries except for France. This is because Amazon.fr changed the promotion and charged one franc (10 cents) for shipping instead of making it free. Research by UPS proves that 93 percent of shoppers will take action to qualify for free shipping, so offering it yields better customer satisfaction, more sales and an increased chance…

    Inside Facebookin Social- 19 readers -
  • Sometimes the old school ways are still the best

    … Sometimes the old school ways are still the best The J.W. Westcott II There are a number of us who get impatient when our online purchases aren’t delivered within 24 hours. Then there’s the few of us who are looking forward to the day when drones make all our deliveries. Then there are some of us who sigh at our phones in disgust when our Uber…

    Greg's Corner- 13 readers -
  • 20 Key Factors Impacting E-Commerce Consumer Behavior

    …, speed, payment, security, abandonment, returns, customer service, live chat, reviews, testimonials, customer engagement, mobile, coupons and discounts, shipping, loyalty programs, social media, social responsibility, and retail. Here are some key E-Commerce Consumer Behavior Statistics: 93% of consumers consider visual appearance to be a factor…

    Douglas Karr/ Marketing Technology Blogin Social- 49 readers -
  • Get Ready: Holiday Returns Season Set to Begin

    … Retale indicated a marked preference for returning or exchanging gifts in-store, citing a much higher degree of convenience than with the online return and exchange experience. Free returns (in addition to free shipping) are an added incentive for shoppers, but convenience comes into play as well. In fact, according to survey data from Endicia…

    Street Fight- 14 readers -
  • How Online Shopping and Shipping Behavior is Evolving in 2015

    … in store: 33% find electronic shelf labels appealing, 29% said they will consider mobile checkout, and 27% said they are open to using touch screens to receive information, make purchases or arrange deliveries. Free Shipping – Free shipping remains the most important option during checkout according to 77% of online shoppers. More than half (60…

    Douglas Karr/ Marketing Technology Blogin How To's- 21 readers -
  • What’s the Most Important Ecommerce Challenge? On-time Shipping

    … What’s the Most Important Ecommerce Challenge? On-time Shipping Andrea Johnson November 18th, 2014 You can optimize your website, signage and marketing, but if you can’t deliver what the customer orders when they expect it, it’s all for naught. That’s the word from Debbie Hauss, Editor in Chief of “Retail Touchpoints,” a digital publication…

    Andrea Johnson/ MarketingSherpa Blog- 17 readers -
  • HOLIDAY SHOPPING: Social Referrals Are Key

    … intend to purchase 11 or more gifts. 55 percent said they will spend at least $500, both online and offline. 43 percent will pay full price for the “perfect gift.” 42 percent may reconsider buying gifts online due to high shipping costs. 28 percent said they prefer the spirit of being in stores during the holiday shopping season. 16 percent find…

    David Cohen/ AllFacebookin Social- 13 readers -
  • 10 Customer-Delighting Checkout Usability Techniques

    …, but there are frustrations for online buyers that are better avoided if your intent is to maintain a healthy conversion rate. Statistics show that online shopping carts are often abandoned. Frequently cited complaints from regular shoppers include the following: Unexpected add-on charges during checkout High shipping charges Complicated checkout…

    Brian Massey/ The Conversion Scientist- 18 readers -
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