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The statistics are overwhelming that consumers pay more and engage further with companies that offer a great user experience with increased communication. Text messaging has evolved into one of the universal communication methods that retailers are deploying to improve customer experience and drive revenue.
… with access to the social network’s new Messenger Send/Receive API (application-programming interface), discovery tools and access to Wit.ai’s Bot Engine. Marcus elaborated on bots for the Messenger Platform in a Newsroom post: Bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like…