Social Media Infographic

  • 6 Keys to Customer Service Success Using Social Media

    … We shared statistics on the growth of customer service using social media, and this infographic takes it a bit further, providing 6 distinct keys for your company to incorporate to ensure success. Lousy customer service can derail your marketing, so its essential for marketers to monitor sentiment and response time via social media. In one JD…

    Douglas Karr/ Marketing Technology Blogin Social- 21 readers -
  • Is Social Media Forcing Marketers Away from Mass Media?

    … intelligence. Combined with on-demand video, ad blocking technologies, and the growth of 1:1 channels like Snapchat and marketers need to reconsider their batch and blast advertising that’s getting engaged with each year. The buyer has the power now to find what they need, when they need it, where they need it, at a price they want it at. The narrowing…

    Douglas Karr/ Marketing Technology Blogin Social- 37 readers -
  • Social Media Content Ideas for the Holidays

    … until Christmas. Use Pinterest Rich Pins for Holiday Gift Ideas: Rich pins allow marketers to to include additional information like downloads and product links. Host a Holiday-Themed Twitter Chat: Why not crowdsource and provide some amazing links to holiday gift ideas by having a Twitter Chat? Check out this article from Buffer on how…

    Douglas Karr/ Marketing Technology Blogin Social Content- 24 readers -
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