Social Media Marketing - Page 5

  • Why Your Company Should Be Implementing Live Chat

    … We discussed the many benefits of integrating live chat on your website in one of our marketing podcasts. Be sure to tune in! Live chat is intriguing in that the statistics provide evidence that it can not only help close more business, it can also improve customer satisfaction in the process. Customers want help but, in my opinion, they don’t…

    Douglas Karr/ Marketing Technology Blog- 14 readers -
  • 10 Profound digital marketing trends to you need to know about now

    …. 80 percent can’t measure their social media effort or content marketing. A majority of marketers admit they don’t understand their martech stack. However, I’m starting to see evidence that companies big and small are starting to question these practices and begin to re-set in a dramatic fashion. There are too many people in marketing…

    {grow}- 26 readers -
  • 6 Keys to Customer Service Success Using Social Media

    … We shared statistics on the growth of customer service using social media, and this infographic takes it a bit further, providing 6 distinct keys for your company to incorporate to ensure success. Lousy customer service can derail your marketing, so its essential for marketers to monitor sentiment and response time via social media. In one JD…

    Douglas Karr/ Marketing Technology Blogin Social- 21 readers -
  • How Social Media Marketing can Enhance your SME’s Online Profile

    As an SME, it is often hard trying to compete with larger companies who have been active for longer and have a bigger reputation and brand presence. However, canny SMEs have realised the huge potential offered in social media marketing, and how it can be used to give them an edge over the competition – especially when you compare the relatively high cost and time associated wi ... 14 readers -
  • Social Innovator Series: Kirsten O’Brien

    … 25001313 In our Social Innovators series, we highlight leaders who use data and creativity to build world-class social marketing organizations. Let’s meet Kirsten O’Brien. Kirsten O’Brien Homepage Editor, Kirsten O’Brien serves as the homepage editor for, which is part of one of the world’s largest diversified…

    Simply Measured- 10 readers -
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