Social Studio

  • 4 Tools for Social Customer Service

    … paid plans, starting at $29 per month. #4: Social Studio Marketing Cloud Social Studio from Salesforce uses social listening to identify potential customer service issues. The tool integrates your brand’s social channels within its interface, and you get an incredible overview of what customers are saying to and about you. Being able to quickly…

    Social Media Examinerin Social- 28 readers -