Sparkcentral

  • 4 Tools for Social Customer Service

    …. Assigning customer service cases to specific team members ensures that every problem will be addressed and nothing will be missed. As a bonus, Rignite also has really great social media campaign distribution, tracking, and scheduling features. There’s a free trial, after which pricing starts at $28 per month for a basic plan. #2: Sparkcentral…

    Social Media Examinerin Social- 28 readers -
  • Riffle: Get This Chrome Twitter Plugin Now!

    … I just wrote about my reignited love affair with Twitter and shared a couple great tools for managing your Twitter followers. Here’s another nice tool that I just discovered! Riffle by CrowdRiff is a Chrome Plugin that adds a Twitter dashboard pane that helps you identify and analyze information on the Twitter user. Riffle provides information…

    Douglas Karr/ Marketing Technology Blogin Social- 7 readers -
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