Sparkcentral

  • 4 Tools for Social Customer Service

    … these customers quickly can affect your business. You can see the full demo and request pricing information for your individual business here. #3: Mention Social listening plays a major part in providing good customer service on social media, and Mention is a solid social listening tool. With Mention, you’ll be able to search for and monitor all…

    Social Media Examinerin Social- 18 readers -
  • Riffle: Get This Chrome Twitter Plugin Now!

    … including the activity, the account’s engagement, the source of the tweets as well as their top mentions and affinities. If you’re utilizing Hootsuite, the Riffle by CrowdRiff for Hootsuite app is a fantastic addition… adding a link to each user to get some more information on the account: Along with Hootsuite, Riffle adds value to using…

    Douglas Karr/ Marketing Technology Blogin Social- 5 readers -
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