Sparkcentral

  • 4 Tools for Social Customer Service

    … Are your customers using social media? Do you want to provide them with better customer service? Today’s tools make it easier than ever for brands to ensure that no customer service issues go unresolved. In this article, you’ll discover four tools to manage customer service on social media. Discover four tools for customer service on social…

    Social Media Examinerin Social- 12 readers -
  • Riffle: Get This Chrome Twitter Plugin Now!

    … I just wrote about my reignited love affair with Twitter and shared a couple great tools for managing your Twitter followers. Here’s another nice tool that I just discovered! Riffle by CrowdRiff is a Chrome Plugin that adds a Twitter dashboard pane that helps you identify and analyze information on the Twitter user. Riffle provides information…

    Douglas Karr/ Marketing Technology Blogin Social- 4 readers -
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