Sparkcentral

  • 4 Tools for Social Customer Service

    …. Assigning customer service cases to specific team members ensures that every problem will be addressed and nothing will be missed. As a bonus, Rignite also has really great social media campaign distribution, tracking, and scheduling features. There’s a free trial, after which pricing starts at $28 per month for a basic plan. #2: Sparkcentral…

    Social Media Examinerin Social- 24 readers -
  • Riffle: Get This Chrome Twitter Plugin Now!

    … including the activity, the account’s engagement, the source of the tweets as well as their top mentions and affinities. If you’re utilizing Hootsuite, the Riffle by CrowdRiff for Hootsuite app is a fantastic addition… adding a link to each user to get some more information on the account: Along with Hootsuite, Riffle adds value to using…

    Douglas Karr/ Marketing Technology Blogin Social- 6 readers -
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