• What Local Consumers Really Want From a Loyalty Program

    … important elements of the Thanx technology is the integration of real-time customer feedback, enabling consumers to easily leave commentary on their experience seconds after transacting. This isn’t normally thought of as a benefit of loyalty, but the one-to-one communication—where every piece of feedback is paired with the purchase history…

    Stephanie Miles/ Street Fight- 9 readers -
  • 7 Ways Local Merchants Can Foster Customer Loyalty

    ….” (Doron Friedman, SpotOn) 2. Get customers involved in an eco-friendly initiative. “Launch an energy reduction program at your business, and let your customers know the ways you are reducing your energy footprint. Install energy efficient lights, reduce water consumption and control energy use. Not only will you cut operating costs, but your…

    Stephanie Miles/ Street Fight- 9 readers -