• Twitter Adds Quick Replies, Welcome Messages to DMs From Brands

    …. If you’re a business that provides support in DMs, you can greet people with a welcome message starting today by setting up your default welcome message in the support settings page of Twitter Dashboard. The developer APIs (application-programming interfaces) that power these features are currently in private beta. If you’re a developer and are interested in building these types of solutions in DMs, you can sign up and apply for access here. Readers: What are your thoughts on the new Twitter DM features for businesses? …

    David Cohen/ AllTwitterin Twitter- 9 readers -
  • Sprinklr Acquires Social Data Visualization Firm Postano

    … Enterprise social marketing firm Sprinklr announced recently that it has acquired Postano, a social data visualization company. Terms of the deal were not disclosed. Ragy Thomas, Sprinklr’s CEO, discussed in a press release why acquiring Postano was a winning move: We live in an age of socially empowered and connected customers where…

    Justin Lafferty/ AllTwitterin Social- 15 readers -
  • Twitter, Instagram Users Want to Be Happier, Healthier in 2016

    … As we approach the new year, social media management company Sprinklr has analyzed recent Twitter and Instagram posts to reveal the New Year’s resolution topics users are talking about the most. After analyzing more than 770,000 social posts on Twitter and Instagram, Sprinklr found the most popular New Year’s resolution topics were happiness…

    AllTwitterin Social Twitter- 11 readers -
  • Who Are the Social Stars of the NFL Season? (Infographic)

    … While it has been established that the undefeated New England Patriots and Carolina Panthers are, so far, the class of the NFL on the field, let’s take a look at which NFL teams are performing well on social media. Sprinklr took a look at the social performance of NFL teams through week 10, finding that the Green Bay Packers have been…

    Justin Lafferty/ Inside Facebookin Social- 14 readers -
  • Sprinklr Acquires Marketing Platform Booshaka

    … Sprinklr, a Facebook, Twitter, Pinterest and LinkedIn marketing partner, announced recently the acquisition of marketing platform Booshaka. Adding Booshaka technology to the Sprinklr Experience Cloud will help brands apply real-time audience segmentation to social data and better understand their audiences. Simon Mansell, general manager…

    Justin Lafferty/ AllTwitterin Social- 8 readers -
  • Sprinklr Hires New CMO: Thomas Butta

    … Sprinklr, a Facebook Marketing Partner, now has a new Chief Marketing Officer: Thomas Butta, formerly the Consultant-in-Residence at Andreessen Horowitz. At Andreeson Horowitz, Butta helped define the venture capital firm’s points of view as a guide for Fortune 2000 companies and entrepreneurs. Previously, Butta was CMO of AppNexus, where he…

    Justin Lafferty/ AllFacebook- 14 readers -
  • Riffle: Get This Chrome Twitter Plugin Now!

    … I just wrote about my reignited love affair with Twitter and shared a couple great tools for managing your Twitter followers. Here’s another nice tool that I just discovered! Riffle by CrowdRiff is a Chrome Plugin that adds a Twitter dashboard pane that helps you identify and analyze information on the Twitter user. Riffle provides information…

    Douglas Karr/ Marketing Technology Blogin Social- 4 readers -
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